Michell Albanil
Loxahatchee Groves,FL
Summary
Bilingual Administrative Professional with 10 years of experience across multiple facets of the healthcare administrative field and Human Resources coordination. Proven ability to manage day-to-day operations, support HR functions, including recruitment, onboarding, and employee relations, while ensuring strict compliance with HIPAA and labor regulations. Skilled in EMR systems, HRIS platforms, and a wide range of office technologies. Known for exceptional organizational skills, discretion with sensitive information, and a collaborative approach to supporting both clinical and administrative teams in high-demand environments.
Overview
12
12
years of professional experience
Work History
Human Resources Coordinator
Higginbotham Insurance Agency
Atlanta, GA
01.2024 - 07.2025
- Served as the primary contact for candidates through the onboarding processes by answering questions about the application, performing background checks, handling drug screen paperwork, completing I-9 forms, and conducting I-9 remote verifications.
- Maintained employee records and ensured data accuracy in multiple HRIS (UKG, Alliance, Paycom, ADP, Paylocity, TraumaSoft, Workbright).
- Collaborated with management and HRBP to implement policies and procedures effectively.
- Completed offboarding activities, including exit surveys, termination letters, final documentation, and system deactivation.
- Assisted in compliance audits, preparing necessary documentation and reports.
- Assisted employees with payroll and benefits inquiries.
- Prepared employment-related documentation, such as verification of employment forms and letters.
Billing Specialist
The Summit Wellness Group
Roswell, GA
01.2023 - 01.2024
- Checked all insurance benefits and eligibility for accurate client information.
- Processed cash, credit card, and insurance payments efficiently.
- Resolved client financial complaints and concerns to enhance satisfaction.
- Created and dispatched statements for current clients' dues and past-due accounts.
- Collaborated with CFO to compile end-of-month revenue reports for CEO review.
- Maintained payor portal access and managed insurance portals effectively.
- Ensured Joint Commission accreditation through thorough patient chart audits.
- Prepared staff training presentations to improve operational knowledge.
Administrative Assistant
The Summit Wellness Group
Roswell, GA
05.2021 - 01.2023
- Performed breathalyzer tests and recorded vital signs for new and existing clients at check-in.
- Executed daily front desk operations, including order processing and payment handling.
- Coordinated travel arrangements for executive team, ensuring timely logistics.
- Created and updated internal and external contact lists for staff and vendors.
- Supported medical billing processes across two locations for accuracy.
- Maintained inventory of office supplies, ordering when necessary to avoid shortages.
- Assisted with Health Department inspections to ensure compliance with regulations.
- Handled confidential documents in an organized fashion according to established protocol.
Scheduling Coordinator
Benedetti Orthodontics
Fort Lauderdale, FL
08.2020 - 03.2021
- Scheduled and managed appointments for multiple physicians and physician assistants.
- Collaborated with financial manager and treatment coordinators to ensure accurate payment collection.
- Posted customer payments into EHR system efficiently.
- Created and managed patient referrals to streamline care processes.
- Delivered exceptional customer service, addressing client needs with urgency and professionalism.
Administrative Assistant
Sunrise Detox Center
Alpharetta, GA
04.2016 - 08.2020
- Responsible for checking clients in, setting up client files for initial nursing triage through Salesforce.
- Oversaw facility expenses, cash flow, and banking deposits.
- Prepared expense reports, and reviewed and paid vendor statements.
- Served as the key point person for multiple facets of the company.
- Responsible for taking inventory and ordering supplies for all departments.
- Assisted Human Resources in the new hire process, providing training and orientation to new staff.
- Coordinated catering for meetings and events.
- Ensured regulatory compliance with HIPAA, OSHA, labor laws, and federal, state, and local regulations by ensuring all facility and staff licenses were up to date.
- Handled all incoming and outgoing mail.
Medical Receptionist
Dr. Dennis Liston, MD. Psychiatry
Fort Lauderdale, FL
07.2013 - 02.2016
- Effectively checked in and checked out clients during their appointments.
- Answered phones and set up appointments for new and existing clients.
- Assisted drug representatives by anticipating physician and practice needs.
- Collected clients' co-payments and entered financial transactions in the EMR system.
- Developed and maintained a rigid filing system, from paper charts to an EMR system.
- Completed insurance verification and pre-authorization to deliver accurate billing and prescription maintenance.
- Knowledge of prescription drugs and script preparation.
- Responsible for coordinating services with affiliated hospitals and home health nursing agencies.
- Completed CMS 1500 forms, disability paperwork, and FMLA documentation.
- Performed general clerical duties, i.e., Faxing, filing, and scanning documents into EHR.
Education
BBA - Health Services Administration Management
American Intercontinental University
Atlanta, GA01.2021
Applied Technology Diploma - Medical Coder/Biller
Atlantic Technical College
FL01.2013
Skills
- HRIS management
- Onboarding coordination
- Maintains confidentiality
- People-oriented
- HR policies compliance
- HIPAA compliance
- Insurance verification
- Patient chart auditing
- Collection practices
- Medical coding
- Accounts receivable expertise
- Invoicing proficiency
- Billing dispute resolution
- Insurance claim processing
- Invoice processing
- Invoice generation
- Accounts receivable management
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Human Resources Coordinator
Higginbotham Insurance Agency
01.2024 - 07.2025
Billing Specialist
The Summit Wellness Group
01.2023 - 01.2024
Administrative Assistant
The Summit Wellness Group
05.2021 - 01.2023
Scheduling Coordinator
Benedetti Orthodontics
08.2020 - 03.2021
Administrative Assistant
Sunrise Detox Center
04.2016 - 08.2020
Medical Receptionist
Dr. Dennis Liston, MD. Psychiatry
07.2013 - 02.2016
BBA - Health Services Administration Management
American Intercontinental University
Applied Technology Diploma - Medical Coder/Biller
Atlantic Technical College
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