Kara Stahley
Lakeland
Summary
Accounts receivable professional committed to high standards and delivering results. Extensive experience with managing receivables, reducing delinquency rates, and improving financial processes. Known for strong team collaboration and adaptability to changing business needs, leveraging skills in financial analysis and customer relations.
Overview
25
25
years of professional experience
Work History
Accounts Receivable Manager
Keller Mechanical & Engineering
01.2019 - Current
- Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
- Ensured timely payments from clients through effective communication and proactive followups.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Verified discrepancies and resolved clients' billing issues
- Developed and maintained strong client relationships, fostering trust and open communication.
- Analyzed aging reports and provided recommendations for improving collections efforts.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Processed incoming payments in accordance with established financial policies.
- Reduced outstanding account balances through diligent follow-up on past due invoices.
- Completed daily process adjustments to maintain accuracy.
- Participate in some payroll duties relating to entering time
Operations Coordinator
Dixie Signs, Inc.
10.2016 - 10.2018
- Covering the operation install schedule for all sign install work, permitting services.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Assisted permitting department in obtaining permits, scheduling inspections and finalizing closing of permits.
Receptionist
Copeland Veterinary Hospital
10.2015 - 10.2016
- Answering phones, placed clients into rooms, filled prescriptions, made appointments, scheduled surgery procedures, and assisted in surgery areas when necessary.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
Office Assistant
Lakeland Police Department (temp)
06.2014 - 01.2015
- Processing written translation of recorded statements from victims, witnesses, and/or suspects from tapes provided in the Criminal Investigation Section of the Lakeland Police Department.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Contributed to a positive work environment by fostering open communication among colleagues.
Resident Service Specialist
Corvias Military Living
04.2013 - 03.2014
- Administrating housing for service members and their families
Property Manager/Sales Associate
Drummond Company
08.2011 - 12.2012
- Managed residential properties and held my Florida Real Estate License.
- Supervisor: Leonard Mass (863-647-1100)
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Property Manager
Durham & Associates, Inc
09.2000 - 06.2011
- Property Manager for large multi-family housing development, payroll, AP/AR, budget preparation annually.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Education
Diploma -
Mulberry High School
Mulberry, FL06.1988
Skills
- Customer relations
- Payment negotiations
- Invoice processing
- Collections experience
- Collections expertise
- Financial records and reporting
- Transaction processing
- Cash management
- Property management
- Rent collection
- Lease renewals
- Tenant relations
- Staff management
- Customer service-focused
Timeline
Accounts Receivable Manager
Keller Mechanical & Engineering
01.2019 - Current
Operations Coordinator
Dixie Signs, Inc.
10.2016 - 10.2018
Receptionist
Copeland Veterinary Hospital
10.2015 - 10.2016
Office Assistant
Lakeland Police Department (temp)
06.2014 - 01.2015
Resident Service Specialist
Corvias Military Living
04.2013 - 03.2014
Property Manager/Sales Associate
Drummond Company
08.2011 - 12.2012
Property Manager
Durham & Associates, Inc
09.2000 - 06.2011
Diploma -
Mulberry High School
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