Michell Mount
Raleigh,NC
Summary
I am looking to further my career and help the community with expanding my knowledge of Good Clinical Practice, and understanding research within the health care felid. With a proven track record at Dr. Samuel DeAngelo DDS, MS, I excel in delivering exceptional care, highlighted by expertise in periodontal assessment and a commitment to OSHA standards. My ability to enhance patient rapport and retention, coupled with continuous professional development, underscores my dedication to excellence in dental hygiene and patient relations within the community in which I work.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registered Dental Hygienist
Dr. Samuel DeAngelo DDS, MS
12.2021 - Current
- Delivered dental care with good clinical practice, and maintaining standard of the ADA.
- Managed patient records with accuracy, maintaining confidentiality and compliance with HIPAA regulations.
- Assessed periodontal status of patients by using probing techniques, identifying areas requiring further attention or treatment planning modifications.
- Performed dental radiographs for accurate diagnosis and planning of treatments.
- Contributed to practice growth by delivering excellent customer service, resulting in increased patient retention rates.
- Maintained accurate medical and dental records by documenting important patient data in Eaglesoft, and Modento.
- Administered local anesthesia as needed for dental procedures, ensuring patient comfort throughout the process.
- Continuously updated professional knowledge through participation in continuing education courses, staying current with industry advancements.
Dental Assistant
Dr. Plumb DDS
01.2017 - 12.2017
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection in accordance with the CDC.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Group Sales/Front Desk Manager
Marriott
09.2009 - 05.2016
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Managed front desk maintenance of client records and lab data.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Coordinated with sales department to identify potential leads from incoming inquiries.
- Developed strong relationships with corporate clients, securing long-term contracts for group bookings.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Associate of Science - Dental Hygiene
Fayetteville Technical Community College
Fayetteville, NC05-2021
Bachelor of Arts - Arts
Dixie State University
St. George, UTSkills
- Team leadership and management
- Time oriented
- Highly organized
- Patient Education and recruitment
Certification
- Advanced Cardiac Life Support (ACLS) - American Heart Association.
- Infection Control Certificate – Occupational Safety and Health Administration (OSHA).
- HIPAA Compliance Training Certificate- U.S Department of Health & Human Services.
- CPR Certification - American Red Cross or American Heart Association.
- Local Anesthesia Certification - North Carolina Board of Dentistry.
Timeline
Registered Dental Hygienist
Dr. Samuel DeAngelo DDS, MS
12.2021 - Current
Dental Assistant
Dr. Plumb DDS
01.2017 - 12.2017
Group Sales/Front Desk Manager
Marriott
09.2009 - 05.2016
- Advanced Cardiac Life Support (ACLS) - American Heart Association.
- Infection Control Certificate – Occupational Safety and Health Administration (OSHA).
- HIPAA Compliance Training Certificate- U.S Department of Health & Human Services.
- CPR Certification - American Red Cross or American Heart Association.
- Local Anesthesia Certification - North Carolina Board of Dentistry.
Associate of Science - Dental Hygiene
Fayetteville Technical Community College
Bachelor of Arts - Arts
Dixie State University
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