Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Michell Rist

Hilton

Summary

Adept at navigating complex project landscapes, I spearheaded a pivotal $2.6 million deal with AstraZeneca at Clario, showcasing exceptional client management and strategic account acquisition skills. My tenure at BioTelemetry reinforced my proficiency in FDA compliance and quality assurance, achieving 100% audit readiness. My leadership also enhanced team performance and operational effectiveness, embodying a blend of analytical prowess and collaborative spirit.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Analyst

Clario
08.2020 - 07.2024
  • Orchestrated preferred vendor status with key stakeholders at AstraZeneca and Samsung, securing a $2.6 million account and elevating Clario's account status.
  • Applied project management principles, concepts and techniques for effective project management, including
    quality assurance and customer satisfaction.
  • Created budget and contract submissions to Sponsors including rate cards.
  • Acted as the primary contact and study lead with the client from start-up through close-out of a project with
    minimal supervision and oversight.
  • Mentored junior analysts, fostering professional development while enhancing overall team performance.
  • Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
  • Improved company efficiency with the development of key performance indicators and tracking metrics.
  • Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
  • Designed and implemented training programs for remote employees, standardizing workflows and developing workbooks that were adopted across the company to enhance RFI processing efficiency.
  • Partnered with the Contracts Department to craft precise statements of work for major clients, including AstraZeneca, Moderna, and Samsung, ensuring flawless execution and timely delivery


Site Manager

BioTelemetry
01.2015 - 01.2020
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Interviewed, hired, and trained new workers.
  • Created and delivered comprehensive ECG machine training materials within a 24-hour timeframe for a sponsor, exceeding expectations and facilitating uninterrupted trial operations.
  • Led the preparation of 100% accurate documentation for 10 oncology studies during an FDA audit, collaborating with the Quality Team to ensure full compliance and audit readiness.
  • Took charge of an oncology project when the project owner went on disability, managing timelines and hosting weekly meetings to successfully deliver the project within the 1-year deadline.
  • Achieved 100% completion of weekly audits, ensuring all documentation and processes were meticulously accurate and up-to-date across multiple clinical trials.
  • Qualified 100% of clinical trial sites for participation, significantly contributing to the overall success and seamless progression of the studies.
  • Returned 90% of clinical trial equipment within a year, maintaining compliance with trial procedures and ensuring efficient management of trial-related resources.

Education

Bachelor of Science - Business Management

University of Phoenix
Tempe, AZ
10-2022

Skills

  • Client management
  • Client relationship management
  • Data analysis
  • Performance monitoring
  • Clinical Trial Management
  • FDA & Regulatory Compliance
  • Project & timeline management
  • Strategic account acquisition
  • Clinical data auditing
  • Quality assurance & control
  • GCP
  • Finance

Certification

  • Six Sigma Green Belt Certification – American Society for Quality (ASQ).

Languages

English
Full Professional

Timeline

Senior Analyst

Clario
08.2020 - 07.2024

Site Manager

BioTelemetry
01.2015 - 01.2020

Bachelor of Science - Business Management

University of Phoenix

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Michell Rist