Michell Rist
Hilton
Summary
Adept at navigating complex project landscapes, I spearheaded a pivotal $2.6 million deal with AstraZeneca at Clario, showcasing exceptional client management and strategic account acquisition skills. My tenure at BioTelemetry reinforced my proficiency in FDA compliance and quality assurance, achieving 100% audit readiness. My leadership also enhanced team performance and operational effectiveness, embodying a blend of analytical prowess and collaborative spirit.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Analyst
Clario
Hilton, NY
08.2020 - 07.2024
- Orchestrated preferred vendor status with key stakeholders at AstraZeneca and Samsung, securing a $2.6 million account and elevating Clario's account status.
- Applied project management principles, concepts and techniques for effective project management, including
quality assurance and customer satisfaction. - Created budget and contract submissions to Sponsors including rate cards.
- Acted as the primary contact and study lead with the client from start-up through close-out of a project with
minimal supervision and oversight. - Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Improved company efficiency with the development of key performance indicators and tracking metrics.
- Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
- Designed and implemented training programs for remote employees, standardizing workflows and developing workbooks that were adopted across the company to enhance RFI processing efficiency.
- Partnered with the Contracts Department to craft precise statements of work for major clients, including AstraZeneca, Moderna, and Samsung, ensuring flawless execution and timely delivery
Site Manager
BioTelemetry
Henrietta, NY
01.2015 - 01.2020
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Interviewed, hired, and trained new workers.
- Created and delivered comprehensive ECG machine training materials within a 24-hour timeframe for a sponsor, exceeding expectations and facilitating uninterrupted trial operations.
- Led the preparation of 100% accurate documentation for 10 oncology studies during an FDA audit, collaborating with the Quality Team to ensure full compliance and audit readiness.
- Took charge of an oncology project when the project owner went on disability, managing timelines and hosting weekly meetings to successfully deliver the project within the 1-year deadline.
- Achieved 100% completion of weekly audits, ensuring all documentation and processes were meticulously accurate and up-to-date across multiple clinical trials.
- Qualified 100% of clinical trial sites for participation, significantly contributing to the overall success and seamless progression of the studies.
- Returned 90% of clinical trial equipment within a year, maintaining compliance with trial procedures and ensuring efficient management of trial-related resources.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ10-2022
Skills
- Client management
- Client relationship management
- Data analysis
- Performance monitoring
- Clinical Trial Management
- FDA & Regulatory Compliance
- Project & timeline management
- Strategic account acquisition
- Clinical data auditing
- Quality assurance & control
- GCP
- Finance
Certification
- Six Sigma Green Belt Certification – American Society for Quality (ASQ).
Languages
English
Full Professional
Timeline
Senior Analyst
Clario
08.2020 - 07.2024
Site Manager
BioTelemetry
01.2015 - 01.2020
Bachelor of Science - Business Management
University of Phoenix