Michell Skehan
Indianapolis,IN
Summary
Hardworking Server and Bartender who thrives under pressure and goes above and beyond to create unforgettable guest experiences. 15 years experience serving to upscale restaurant. Focused server/bartender successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours. Hotel dining and catering professional versed in guest services food and beverage operations.
Overview
11
11
years of professional experience
Work History
Bartender
The Bemberg
Indianapolis, IN
10.2022 - 06.2025
- Provided drink suggestions to customers based on their preferences.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Trained new bartenders on drink preparation and upselling techniques.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
Lead Server
Hinata
Indianapolis , IN
05.2022 - Current
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Worked with management to coordinate special functions and events.
- Drew from knowledge of menu items and ingredients to support customer selection.
- Supervised serving staff to drive high level of hospitality and food excellence.
- Trained new servers on menu items and restaurant standards.
- Leveraged proper serving etiquette to promote inviting dining atmosphere.
Server/Bartender/Banquet Server
The Ritz-Carlton Company
Avon, CO
08.2020 - 02.2022
- Operated POS terminals to input orders, split bills and calculate totals.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
- Provided exceptional service to high volume of daily customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Bar Manager
Hawks tail golf course
Greenfield , IN
07.2022 - 10.2022
- Maintained detailed inventory of bar supplies and stocked work areas.
- Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Bar Manager\lead Bartender
The Sebastion
Vail, CO
02.2017 - 11.2020
- Restocked beer and liquor regularly and after special events.
- Stocked bar with beer, wine, liquor and related supplies.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Monitored patron alcohol consumption to encourage safety.
- Advertised, marketed and recommended drink options to guests.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Trained new bartenders on drink preparation and upselling techniques.
- Reduced inventory losses and moved older products by creating new drink menu items.
- Created signature beverages to increase revenue and patron loyalty.
- Reinvented classic cocktails to complement new menu options.
Dining Room Server
Spoke & Steele
Indianapolis, IN
09.2014 - 12.2017
- Consistently provided professional, friendly and engaging service.
- Skillfully promoted items on beverage lists and restaurant specials.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
- Set dining tables according to type of event and service standards.
- Quickly recorded transactions in MICROS system to deliver prompt service.
- Developed and maintained positive working relationships with others to reach business goals.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
- Delivered quality service by providing a warm and welcoming environment.
- Among Serving three years, I have Experience 1 year in Bartending and off and on a Banquet Server when needed.
Education
High School Diploma -
Ivy Tech Anderson
Skills
- ServSafe Manager
- ServSafe certification
- Thrives in fast-paced environment
- Committed team player
- Flexible schedule capability
- Bar terminology
- Liquor and smoking laws familiarity
- Up-selling capability
- fast, financial, MICROS, quality, selling, tables, team player, telephones, type
Additional Information
- Experienced in large scale events.
Timeline
Bartender
The Bemberg
10.2022 - 06.2025
Bar Manager
Hawks tail golf course
07.2022 - 10.2022
Lead Server
Hinata
05.2022 - Current
Server/Bartender/Banquet Server
The Ritz-Carlton Company
08.2020 - 02.2022
Bar Manager\lead Bartender
The Sebastion
02.2017 - 11.2020
Dining Room Server
Spoke & Steele
09.2014 - 12.2017
High School Diploma -
Ivy Tech Anderson
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