Open To Work
Michell Theron
Yorkville,New York
Work Preference
Summary
Sales and administration manager with a strong record at Salty Forest, specializing in customer service and compliance oversight. Expertise in enhancing client satisfaction and streamlining operations through effective staff training and financial documentation management. Focused on driving organizational success via proactive communication and operational efficiency.
Overview
28
28
years of professional experience
Work History
Sales/Admin Manager
Salty forest
08.2016 - 05.2026
- Engaged with customers to promote products
- Enhanced client satisfaction through proactive communication
- Delivered training on product knowledge and customer service
- Managed administrative duties to support organizational efficiency
- Oversaw banking operations to ensure accuracy
- Reviewed financial documentation to ensure regulatory compliance
- Daily check on staff
- Amendments/ Queries
- Assistant Owner daily task
Sales Manager
Surawell CC
08.2012 - 12.2019
- Monitored staff performance to ensure adherence to standards
- Coordinated daily tasks of assistant sales manager to streamline operations
- Assisted clients with inquiries to enhance satisfaction
- Sales
- Training
- Compliance
- Debtors& Creditors
- Operations
- Amendments/ Queries
Compliance, sales, short –term, assist sales manager
C-line Group
10.2011 - 07.2012
- Monitored sales staff activities to ensure compliance with company standards.
- Supported sales manager by managing daily operational tasks and coordinating team activities.
- Enhanced client satisfaction through proactive communication and support.
- Training
- Printing
- Compliance
- Operations
Admin and Accounts
Selbuss cc
11.2010 - 10.2011
- Managed invoicing process to ensure timely billing and accurate records
- Processed payments accurately to maintain financial integrity and support operational continuity
- Ensured client satisfaction by maintaining clear and responsive communication regarding services and inquiries
- Ordering stock
- Petty cash
- Stationery
- Staff attendance/leave
- Operations
Senior Portfolio Manager
Genesis Healthcare(PTY)LTD (name change from SK Medical Brokers)
02.2004 - 11.2010
- Delivered high-quality client service, contributing to increased customer satisfaction.
- Conducted client visits to strengthen relationships and address needs.
- Managed billing processes to ensure timely and accurate invoicing.
- Loading to intern system
- SK Medical addition Responsibilities
- Client service
- Client Visit
- Billing /recons
- Amendments
- Quarries
- Petty cash
- Stationary
- Staff attendance/leave
- Operations
Office/Shop Assistant
Brackenhurst Total
06.2003 - 01.2004
- Provided customer assistance
- Stock Control (Fuel,Oil, Shop)
- Staff controls (Uniforms, Time)
- Reconciled daily float to ensure accurate cash handling and reporting
- Banking
- Loading to intern system
- Sales Reps and ordering
- Stock Take
- Receiving stock and paying Creditors
- Managed debtor payments and monitored control limits to maintain financial accuracy
- Performed general office duties to support daily operations and enhance workflow
Administration/Receptionist
Q.E Service Brokers
02.2002 - 05.2003
- Provided exceptional client service by addressing inquiries and resolving issues
- Small Switchboard
- New Business Loading
- Source New Clients
- Quotes / Claims/ Amendments
- Processing with the scheme new business
- Filing& Admin Duties& General office Duty
Office/Shop Assistant
Brackenhurst Total
03.2000 - 02.2002
- Resolved client inquiries to enhance customer satisfaction
- Managed stock control for fuel, oil, and shop items to ensure availability
- Oversaw staff controls for uniforms and time management to maintain compliance
- Loading to intern system
- Stock Take
- Telephone calls
- Receiving stock
- Debtors payment
- General office duty
Part time Waitress
Yanks
01.1998 - 03.2000
- Facilitated client support interactions to enhance customer satisfaction
- Supported management tasks and activities to streamline operations
Education
RE 1 exam -
Moonstone
03-2012
NQ5 - NQF5
Milpark
03-2011
Grade 12 - English, Afrikaans, Mathematics, Biology, Accountancy, Hotel keeping & Catering
Alberton High School
Skills
- Sales forecasting
- Administrative management
- Operations management
- Compliance oversight
- Staff training and development
- Customer service excellence
Highest Qualification
Milpark NQ5 & Board exams RE1
Languages
English, Afrikaans
Transport
Private Vehicle
Personal Information
- ID Number: 8103210083089
- Health Status: Excellent/Non Smoker
- Nationality: South African
- Driving License: 08
- Marital Status: Married
Timeline
Sales/Admin Manager
Salty forest
08.2016 - 05.2026
Sales Manager
Surawell CC
08.2012 - 12.2019
Compliance, sales, short –term, assist sales manager
C-line Group
10.2011 - 07.2012
Admin and Accounts
Selbuss cc
11.2010 - 10.2011
Senior Portfolio Manager
Genesis Healthcare(PTY)LTD (name change from SK Medical Brokers)
02.2004 - 11.2010
Office/Shop Assistant
Brackenhurst Total
06.2003 - 01.2004
Administration/Receptionist
Q.E Service Brokers
02.2002 - 05.2003
Office/Shop Assistant
Brackenhurst Total
03.2000 - 02.2002
Part time Waitress
Yanks
01.1998 - 03.2000
RE 1 exam -
Moonstone
NQ5 - NQF5
Milpark
Grade 12 - English, Afrikaans, Mathematics, Biology, Accountancy, Hotel keeping & Catering
Alberton High School