Michella Calix, MS

• Configure and optimized Epic EHR modules to enhance workflow efficiency.
• Manage seamless data conversion and migration during Epic implementations.
• Conduct thorough audits and validations to maintain system accuracy and compliance.
• Develop tailored reports and dashboards to support clinical decision-making.
• Extract, analyze, and visualize Epic data using RedCap and Excel to drive quality improvement.
• Provided comprehensive end-user training to promote effective system use.
• Maintain adherence to HIPAA, and data governance protocols.

• Conducted case record reviews for compliance with ACS and OCFS standards.
• Performed quantitative and qualitative data analysis to identify trends and performance gaps.
• Guided programs in creating and evaluating action plans for improvement.
• Delivered training and workshops to staff on using data for performance improvement.

• Developed and managed agency-wide performance dashboards and reporting tools.
• Strengthened incident tracking and reporting processes to improve compliance.
• Conducted internal audits to ensure alignment with regulatory and funder standards.