Michella Farber
Fort Wayne,Indiana
Summary
Responsible Packager with experience reviewing orders and packaging merchandise. Driven team player successful at meeting production targets through consistent productivity. Punctual and hardworking with great written and verbal communication skills. Proven Quality Control Inspector with background in conducting detailed inspections, testing products, and ensuring compliance with standards. Experience includes developing quality control systems, identifying defects and implementing corrective actions. Strengths lie in analytical skills, problem-solving abilities, and deep understanding of inspection methods and tools. Previous work has resulted in improved product quality and efficiency in operations.
Overview
23
23
years of professional experience
Work History
Delivery Driver
DoorDash
San Francisco, CA
04.2024 - Current
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Received daily delivery instructions and route assignments from dispatch.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Processed shipment documents neatly and efficiently for each load.
- Ensured accurate completion of all paperwork associated with deliveries.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Transported and safely delivered items to prevent damage or loss.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Conducted emergency vehicle repairs to restore safety and dependability.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Navigated routes with relevant map programs and GPS systems.
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Utilized street maps to plan and determine most efficient routes.
- Presented order bills and collected payments for deliveries.
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
- Maintained accurate records of goods delivered and collected payments as required.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Notified customers of delays to decrease calls to support.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Utilized GPS and maps for efficient route planning.
- Monitored fuel level throughout shift and refueled when necessary.
- Handled merchandise in accordance with product handling standards.
- Reported delays and accidents to stations using telephones or two-way radios.
- Checked tires for proper inflation before leaving on each route.
Picker Packer
F.McConnell & Sons
New Haven, IN
07.2018 - 11.2019
- Labeled boxes and placed in outbound collection areas.
- Tracked inventories and input equipment counts into warehouse databases.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Checked expiration dates on perishable items prior to packing them for shipment.
- Compared merchandise invoices to items actually received.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Verified accuracy of picked items by comparing them against pick list.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Assembled boxes or other containers for packing goods prior to shipment.
- Organized stock on shelves in an orderly fashion for efficient retrieval.
- Maintained cleanliness of work area while adhering to safety regulations.
- Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Limited damage to products and orders by using care when choosing items.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Selected products and items from shelves and pallets for customer orders.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Used handheld scanners to key in data for packages.
- Placed products on conveyors for final wrapping and shipment.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Quality Control Inspector
Stratosphere Quality
Fishers, Indiana
10.2015 - 01.2017
- Trained new employees on proper use of test equipment and inspection techniques.
- Tested finished goods prior to shipment according to established protocols.
- Recommended improvement measures to production process to meet quality control standards.
- Selected samples for use as test models.
- Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards, or quality levels.
- Collaborated with cross-functional teams to resolve complex problems related to product design or manufacturing processes.
- Consulted with engineers to resolve quality, production, and efficiency problems.
- Positioned components, parts or materials for testing.
- Notified supervisors or other relevant personnel of test or production issues.
- Provided safety information to contractors, engineers, or test equipment operators.
- Compared product and materials colors, shapes, textures and grades with predetermined templates.
- Recommended essential corrective actions based on test results.
- Inspected and repaired products to meet project expectations.
- Completed non-destructive tests and conducted continuous inspections.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Adhered to safety protocols to minimize equipment damage and avoid injuries.
- Adhered strictly to Good Manufacturing Practices guidelines at all times.
- Conducted root cause analysis investigations when issues arose with production processes or end-products.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Used specialized tools to take precise measurements of various aspects of samples.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Used root cause analysis tools to determine failures and provide appropriate counter-measures to prevent repeat failures.
- Made adjustments to equipment or calibrated instruments to required tolerances.
- Noted changes during testing in project documentation.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Ensured that all products met customer requirements prior to shipment.
- Matched arriving materials with purchase orders, submitted discrepancy forms as necessary.
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
General Labor Worker
Labor Ready Staffing
Fort Wayne, Indiana
12.2007 - 10.2015
- Worked productively as lead or helping team member to drive customer satisfaction.
- Followed all safety guidelines and procedures, including wearing personal protective equipment.
- Assisted team members with maintaining orderly and clean workspaces.
- Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
- Maintained cleanliness and organization in work areas to ensure safety and efficiency.
- Followed safety protocols when operating machinery and equipment.
- Gained independent working skills and guided and mentored less experienced team members.
Thermal Forming Operator
D & W Fine Pack Inc.
Fort Wayne, Indiana
07.2002 - 06.2007
- Ensured that safety procedures were followed during operations.
- Identified problems with machining processes and reported them promptly so they could be addressed quickly.
- Maintained accurate record keeping of production data such as quantity, type, and size of parts produced.
- Monitored machine performance and adjusted settings as necessary to maintain quality standards.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Inspected finished parts for defects or discrepancies according to established criteria.
- Performed minor repairs to machines when needed.
- Supervised sites and other operators to maintain safety and material quality standards.
- Trained other operators on how to use the forming machinery effectively.
- Recorded production information such as lot numbers, quantities produced, scrapped material on required documents accurately and legibly.
- Monitored machine cycles and mill operation to detect jamming and assess conformance to predetermined specifications.
- Ensured that quality control measures are met throughout the entire manufacturing process.
- Disposed of scrap material per company guidelines while maintaining a safe work environment at all times.
- Adjusted feed rates, speeds, temperatures, pressures, and timing sequences according to specifications using hand tools or computers.
- Cleaned mill after use and prepared areas for expected production needs or planned shutdowns.
- Maintained a clean work area by adhering to 5S principles.
- Prepared machine for production processes by equipping with required tools and parts.
- Assisted in troubleshooting issues with equipment when malfunctions occurred.
- Verified production orders prior to starting set-up.
- Monitored and observed production line to watch for pile-ups and jams.
- Responded quickly to production problems in order to minimize downtime.
- Provided technical assistance to other team members when required.
- Operated and monitored various forming machinery, ensuring proper operation and quality of parts.
- Loaded materials into hoppers or onto conveyors leading into machines for processing.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated a variety of machinery and tools safely and efficiently.
Education
High School Diploma -
North Central High School
Indianapolis, IN06-1990
Skills
- Customer service
- Route planning
- Inventory management
- Vehicle inspection
- Delivery documentation
- Quality assurance
- Quality inspection
- Safety protocols
- Test equipment operation
- Root cause analysis
- Manufacturing processes
- Regulatory compliance
- Attention to detail
- Effective communication
- Team collaboration
- Time management
- Problem solving
- Data analysis
- Safety procedures
- ISO standards
- Specifications reading
- QC planning
- Schematics
- Measurement techniques
- Training and mentorship
- OSHA compliance
- Material testing
- Product inspection
- Audit coordination
- Packaging inspection
- Quality processes
- Equipment calibration
- Reporting and analysis
- Sampling procedures
- Production experience
- Geometric dimensioning
- Calibration techniques
- Inspection protocols
- Inspection documentation
- Visual inspections
- Dimensional inspection
- Documentation and recordkeeping
References
References available upon request.
Timeline
Delivery Driver
DoorDash
04.2024 - Current
Picker Packer
F.McConnell & Sons
07.2018 - 11.2019
Quality Control Inspector
Stratosphere Quality
10.2015 - 01.2017
General Labor Worker
Labor Ready Staffing
12.2007 - 10.2015
Thermal Forming Operator
D & W Fine Pack Inc.
07.2002 - 06.2007
High School Diploma -
North Central High School