Michelle
Brooklyn,NY
Summary
Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills. Reliable construction laborer with experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.
unique skills, creativity, and problem-solving abilities to construct projects, enhancing teamwork and fostering a more inclusive work environment.
I aim to provide my participation to open doors for new ideas, fosters innovation, and drive progress in a traditionally conservative industry.
Prior to my current employer I’m a very goal driven contributor in my field of work.
Overview
2
2
years of professional experience
Work History
Construction Laborers Assistant
Construction Innovations
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Monitored and ordered supplies and materials to keep office well stocked.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Developed and maintained filing systems to facilitate easy access to information.
- Demonstrated adaptability by quickly mastering new software applications as needed for various tasksprojects.
- Elevated company reputation through meticulous attention to detail in all aspects of work output.
- Maximized staff performance by assisting with training, onboarding, and performance evaluations.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
- Prepared PowerPoint presentations for senior-level staff with attention to detail.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed wide-ranging administrative, financial and service-related functions.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Trained and supervised employees on office policies and procedures.
Truck Driver Laborer & Helper
Prime Line Distributors Inc.
05.2023 - 11.2023
- Kept vehicles clean inside out, presenting a professional image to customers at all times.
- Safely operated heavy equipment during loading and unloading processes, preventing accidents and damages to goods.
- Provided excellent customer service by professionally addressing any concerns or questions from clients upon delivery of goods.
- Navigated challenging weather conditions while maintaining safe driving practices for the protection of cargo and fellow motorists.
- Performed daily vehicle inspections for maintaining safety, minimizing breakdowns, and preventing costly repairs.
- Communicated effectively with team members, fostering positive relationships that facilitated smooth operations between drivers, dispatchers, warehouse staff, and management personnel.
- Contributed to a safe working environment by following company policies and procedures regarding workplace safety.
- Improved delivery efficiency by planning optimal routes and adhering to strict schedules.
- Participated in ongoing training programs to stay updated on industry best practices, regulations, and new technologies relevant to truck driving laborer roles.
- Maintained compliance with federal regulations by accurately logging hours of service, rest periods, and mileage records.
- Coordinated regular maintenance checks on trucks for ensuring reliable performance on long-haul trips.
- Reduced fuel consumption with efficient driving techniques and proper vehicle maintenance.
- Demonstrated adaptability through the handling multiple types of cargo such as perishable goods or hazardous materials.
- Enhanced customer satisfaction by ensuring timely and accurate deliveries of goods.
- Assisted in warehouse operations, organizing inventory for easier access and loading onto trucks.
- Operated or tended automatic stacking, loading and packaging machines.
- Cultivated strong relationships with vendors by demonstrating professionalism in communication both over phone calls or emails.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
Dry cleaners customer representative
World Class 1
01.2022 - 12.2022
- Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.
- Implemented feedback from regular evaluations to improve personal performance and contribute positively to the team''s collective growth.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Resolved concerns with products or services to help with retention and drive sales.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Boosted sales revenue by skillfully promoting diverse service options.
- Increased repeat business through exceptional service, building trust and loyalty among clients.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Diploma - Accounting
Khalil Gibran International Academy
Brooklyn, NY09.2021
Skills
- Fast Learner
- Time Management
- Computer Skills
- Verbal and written communication
- Relationship Building
- Workload Management
- Support Services
- Basic Mathematics
- Schedule and calendar management
- Office Administration
- Administrative Support
- Product and service knowledge
- Strong Problem Solver
- Professional and mature
- Filing and data archiving
- Supply Restocking
- Records Management
- Inventory Replenishment
- Logistical Planning
- Report Writing
- Bookkeeping
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Truck Driver Laborer & Helper
Prime Line Distributors Inc.
05.2023 - 11.2023
Dry cleaners customer representative
World Class 1
01.2022 - 12.2022
Construction Laborers Assistant
Construction Innovations
Diploma - Accounting
Khalil Gibran International Academy