Michelle A. Thompson

Work History

Vice President of People

Onfleet, Inc (Start-up)

07.2020 - 12.2023

Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
Oversight of entire people function including talent management/acquisition, organizational design, employee engagement, diversity and inclusion, culture, benefits and HRIS systems
Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
Created and implemented benchmarking, job leveling, career pathing and compensation band guidelines
Improved employee retention by implementing comprehensive onboarding programs and ongoing professional development opportunities.
Streamlined HR processes for increased efficiency by automating manual tasks and adopting advanced software solutions.
Reduced time-to-fill for open positions by optimizing recruitment strategies, building a strong internal talent acquisition team and leveraging strong relationships with external agencies, where applicable.
Continue to develop strong working relationships with employees while building trust with a track record of reliability, accountability, and empathy
Directly and consistently interface with all employees across the organization
Implemented performance management systems to monitor employee progress, providing actionable insights for improvement opportunities.
Coached and mentored leadership including executive level teams
Facilitated successful implementation of employee manual to cover company policies, disciplinary procedures, code of conduct, benefits information and enforcement to maintain legal and operational compliance.
Developed succession plans and promotion paths for staff.
Supported employee growth and development through the implementation of multiple programs designed to capture employee goals and feedback while providing comprehensive reviews and building long-term growth strategies
Lead hiring growth of 300% while participating in 95% of all new hire interviews.

Sr. People Operations Manager

Lightstep (Start-up)

06.2019 - 05.2020

Enhanced employee engagement by implementing innovative HR programs and initiatives.
Managed benefits administration tasks, ensuring accurate record-keeping and timely processing of enrollments, changes, and terminations.
Spearheaded onboarding initiatives that helped new hires acclimate quickly to the company culture and expectations.
Streamlined HR processes for increased efficiency and cost savings.
Directly administered all aspects of payroll and benefits
Provided company flexibility by maintaining multiple state registrations for a work force with 30% of staff working remotely
Directly interfaced with employees to handle concerns about HR matters
Managed visa processes with the assistance of outside legal counsel
Developed, updated, and implemented HR policy to meet the rapidly changing needs of a start-up operation
Supported employee growth and development through the implementation of multiple programs designed to capture employee goals and feedback while providing comprehensive reviews and building long-term growth strategies
Primary POC for all people function matters relating to vacation, compensation, HR systems, evaluations, benefits, and company HR protocols
Cut benefits costs by 30+%
Transitioned the company from PEO to a new HRIS platform

Head of People & Places

Euclid Analytics (Start-up)

02.2018 - 06.2019

Communicated long-term company vision and goals from the executive team as the HRBP
Partnered with managers to tackle difficult or sensitive HR matters with candor and discretion
Managed the full spectrum of talent operations from defining position needs to visa processes, on-boarding, compensation, benefits, and off-boarding
Developed strong working relationships with employees and built trust with a track record of reliability and accountability
Managed HR policy, legal compliance, and required reporting to state and federal agencies
Led employee development operations
Supported cost management and invoicing including AP/AR
Managed all facilities needs and vendor relationships, from budgets to furniture and supply requisitions
Improved overall process efficiency of operational systems by 20%
Cut office costs by 35% while creating a more efficient hiring system.

Director, People/Facilities/ Admin. Srvcs.

ApplePie Capital (Start-Up)

02.2017 - 02.2018

Developed and improved the efficiency of operational systems, processes, and policies
Led the management of HR best practices, policy design, program implementation, and process development
Design and implement vision/strategy for employee benefits programs and packages
Recruited and on-boarded new talent
Managed the employee stock option program
Provided mentorship and coaching to team members
Administer all core HR functions relating to talent and employee management
Carefully handled employee PII to ensure compliance with federal guidelines
Conducted exit interviews
Grew the product and engineering teams by 42%
Built-out and implemented a recruitment process designed for efficiency and impact.

Director, People Operations/Facilities

Keen IO (Start-up)

02.2014 - 12.2016

Oversaw core functions for HR and personnel development, including benefits, HR systems, evaluations, and talent management
Developed strategy for benefits and managed employee compensation
Served as facilities and project manager for 3 office relocations and remodels, as well as one major office build-out and expansion
Reviewed corporate charge accounts and tracked spending
Maintained employee records
As the first HR hire, built out a phenomenal HR operations team from the ground up
Mentored and coached team members
Administrated core HR functions for benefits and employee management.

Manager, People Operations/Offices/Facilities

Kaggle (Start-up)

09.2013 - 03.2014

Oversaw core functions for HR and personnel development, including benefits, HR systems, evaluations, and talent management
Developed strategy for benefits and managed employee compensation
Administered employee benefits and insurance
Arranged executive travel and handled all advance travel preparations
Reviewed corporate charge accounts and tracked spending
Maintained employee records
Led new hire orientations.

Sr. Manager, Office/Facilities

Ancestry.com

03.2009 - 09.2013

On-site HR liaison for employees
Led new hire orientations
Managed employee on-boarding and new hire paperwork completion
Provided office management and oversaw cost management and invoice payments
Managed facilities contractor and vendor relationships, with oversight of budgets, reviews and approvals
On-site IT coordinator
Arranged executive travel and travel advance preparation
Prepared expense reports
Project manager for executive events and on-site event planning
Sr
EA for seven executives
Facilities PM for 4 major office relocations
Assisted in office growth from 12 to over 200 employees.

Summary

Overview

Work History

Vice President of People

Sr. People Operations Manager

Head of People & Places

Director, People/Facilities/ Admin. Srvcs.

Director, People Operations/Facilities

Manager, People Operations/Offices/Facilities

Sr. Manager, Office/Facilities

Education

Human Resources Management

Skills

Websites

Accomplishments

Affiliations

Software

Timeline

previous experience

References

references

previous experience

References

references

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