Michelle Wilson
Sales Associate
La Verne,CA
Summary
Dynamic Sales Associate with 30 years experience offering expertise in building partnerships, retaining key clients and enhancing profit channels. Seeking to maintain a full-time position that offers professional challenges while utilizing interpersonal skills, excellent time management and problem solving skills. Experienced in building customer relationships and understanding customer needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals to ensure success.
Overview
31
31
years of professional experience
2
2
Certificates
Work History
Substitute Teacher, K-12
Bonita Unified School Districi
09.2023 - Current
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Commercial Real Estate Agent/Sales Associate
Lee & Associates Commercial Real Estate
11.2020 - 6 2022
- Dealing in retail, industrial, and undeveloped land transactions in the Inland Empire.
- Worked closely with business owners determining purchasing or leasing potential.
- Analyzing income producing properties for landlords to determine most appropriate timeline for holding, acquiring or disposition of commercial properties.
- Acting as both a buying or selling agent under the supervision of principal agent.
- Facilitated a seamless process for buyers, sellers and tenants through comprehensive marketing research, giving property tours, weekly status meetings and preparing detailed perspective property spreadsheets with proposed transaction terms.
- Building a client base through social networking, luncheons, referrals, and cold calling
- Worked on a 4-person team assisting in all aspects of a transaction from the beginning to end with the goal to facilitate timely closings to our client's complete satisfaction.
Office Manager/Licensed Mortgage Loan Officer/ Licensed Real Estate Agent/Notary Public
Better Home Financial Inc.
05.1993 - 11.2020
- From 1994-2003
- Office Manager, Loan Processor and Real Estate Agent.
- Supervised an office staff of 5 and managed office loan timetable to ensure timely closings of all loans.
- Trained new employees, scheduling, led staff meetings, conflict and resolution review, health insurance research and package preparation, ordering office supplies and managing office filing.
- Ability to accurately determine loan qualification by analyzing tax returns, a borrowers income history, assets, and credit.
- Ensuring an accurate and complete loan package, submitting for loan approval and expediting the entire loan process from beginning to closing.
- Working to resolve problems with underwriting, title, escrow, or credit reporting.
- Committed to ensure a stress-free process for our client's complete satisfaction with our services.
- Research and implement first time home buyer programs.
- Commissioned notary public. Met daily with clients to review and sign loan documents.
- From 2003-2020. Self-employed, loan originator, real estate agent and Notary Public.
- Originating home loans for both purchases and refinances
- Represented homeowners as their listing agent and homebuyers as their selling agent
- Skilled in drafting and completing contract, contract negotiations, complete financial analysis of buyer's ability to qualify for a home loan, showcasing properties, performing open houses, and completing marketing analysis using MLS
- Manage customer service issues for rental properties for myself and my clients
- Purchased and fully remodeled 2 homes for rental income.
Education
Mortage Loan Originator License #353963 -
California Department of Real Estate
01.2012
Bachelor of Arts - Business Administration
Bachelors of Arts in Business Administration
La Verne, CA 09.1994 - 05.1999
California Real Estate Sales License #01170528 -
California Department of Real Estate
10.1993
Skills
Financial statement preparation and analysis
Real estate valuation
Report Preparation
Account Management
Spreadsheets
Service Upselling
Product Sales
Assertiveness
Sales expertise
Team Development
Microsoft Office Suite
Project management abilities
Research
Sales closing
Dispute Resolution
Problem-solving abilities
Customer Relations
Volunteerpositions
- Team Manager with Lazer Soccer Club from 2016-2018
- Girl Scout Troop 423 Co-Leader at Holy Name of Mary School from 2010-2016
- Booster Club Treasurer at Holy Name of Mary School from 2016-2018
- PTG Vice President at Holy Name of Mary School from 2015-2016
- Junior Achievement USA volunteer Teacher from 2013-2017
References
- Jacquelyn Gaspero, Former principal and teacher, 909.767.9792. jackiegaspero1@gmail.com
- Francine Mellor, Friend and work associate, 909.816.0203. ftmellor@protonmail.com
- Lana Moore, Friend and school/parish reference, 909.632.5939. lanaraemoore@gmail.com
Health and Wellness
Committed to living to 100 years of age by maintaining a healthy lifestyle, managing stress and living a full life!
Personal Finance
Personally committed to ensuring the importance of an individuals knowledge of personal finance. Volunteer with Junior Achievement USA and school career days.
Certification
California Real Estate License
Timeline
Substitute Teacher, K-12
Bonita Unified School Districi
09.2023 - Current
Commercial Real Estate Agent/Sales Associate
Lee & Associates Commercial Real Estate
11.2020 - 6 2022
Bachelor of Arts - Business Administration
Bachelors of Arts in Business Administration
09.1994 - 05.1999
Office Manager/Licensed Mortgage Loan Officer/ Licensed Real Estate Agent/Notary Public
Better Home Financial Inc.
05.1993 - 11.2020
Mortage Loan Originator License #353963 -
California Department of Real Estate
California Real Estate Sales License #01170528 -
California Department of Real Estate