Michelle Abner
Monticello,GA
Summary
Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Proficient at improving operational efficiencies, driving revenue growth. Committed to building strong team cultures that encourage innovation and openness. Top-notch planner, organizer, and problem-solver. Superb mentorship over many years.
Overview
21
21
years of professional experience
Work History
Meat Associate
Ingles
Jackson, GA
01.2023 - Current
- Organized, rotated, and stocked product displays while ensuring freshness of all items.
- Assisted customers with selecting appropriate cuts of meat based on their needs.
- Ensured that all products were handled safely per HACCP standards.
- Carved large roasts into smaller portions for retail sale.
- Conducted regular inspections of equipment used in the preparation of meats such as grinders, saws, slicers, tenderizers, for proper operation prior to use.
- Weighed, wrapped, priced, and labeled merchandise for sale.
- Trained new employees in proper food handling procedures and safety regulations.
General Manager
Subway
Jackson, GA
08.2017 - 11.2019
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Ensured compliance with local health department regulations regarding food safety standards.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Organized inventory for efficient restocking of products.
- Inspected equipment regularly for proper functioning and sanitation standards.
- Followed established procedures for handling money transactions accurately.
- Assisted team members during peak hours when necessary.
Owner
Michelle's Daycare
Warner Robins, GA
01.2007 - 01.2014
- Identified new opportunities for growth, expansion, and diversification.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created marketing campaigns to attract new customers.
- Maintained accurate records of attendance, immunizations and other relevant information for each child.
- Implemented age-appropriate curricula designed to stimulate physical, mental and emotional development in young children.
- Planned nutritious meals that meet USDA guidelines for nutritional value while also being appealing to young palates.
- Established relationships with parents and guardians to foster strong communication regarding their child's progress.
- Created a safe, nurturing environment to promote learning and growth in children.
- Interacted regularly with students throughout the day by playing games, reading stories or engaging them in creative activities.
- Reviewed applications from prospective families interested in enrolling their children in the program.
Attorney Assistant
Daniell Family Attorney Office
Warner Robins, GA
01.2004 - 01.2007
- Greeted clients at office visits ensuring their needs were met efficiently and professionally.
- Performed conflict checks according to firm protocols before accepting new clients.
- Reviewed and organized legal documents such as pleadings, motions, briefs, contracts, and correspondence.
- Created summaries of deposition transcripts for reference purposes.
- Maintained case files in accordance with firm policy.
- Assisted clients with inquiries related to their cases via phone or email communication.
Education
Certificate - Caregiver And HHA
TRUMONT
01-2022
Certificate - Demetia Training
JEA Senior Living
01-2022
Certificate - Adult, Child, And Baby First Aid/CPR/AED
American Red Cross
01-2022
Certificate - Certified Caregiver
MyCNAjobs
12-2021
Certificate - COVID-19 Training
MyCNAjobs
12-2021
High School Diploma -
La Vernia High School
La Vernia, TX05-1994
Skills
- Proofreading
- Transcription
- File Management
- Purchasing and planning
- Legal Research
- Office Management
- Interviewing Clients
- Fast Learner
- Administrative assistance
- Payroll Processing
- Billing Statements
- Customer Retention
- Schedule Management
- Distribution Management
- Performance Evaluations
- Analytical Skills
Timeline
Meat Associate
Ingles
01.2023 - Current
General Manager
Subway
08.2017 - 11.2019
Owner
Michelle's Daycare
01.2007 - 01.2014
Attorney Assistant
Daniell Family Attorney Office
01.2004 - 01.2007
Certificate - Caregiver And HHA
TRUMONT
Certificate - Demetia Training
JEA Senior Living
Certificate - Adult, Child, And Baby First Aid/CPR/AED
American Red Cross
Certificate - Certified Caregiver
MyCNAjobs
Certificate - COVID-19 Training
MyCNAjobs
High School Diploma -
La Vernia High School