Michelle Acuff
Lake Stevens,Washington
Summary
With over 20 years of experience in the telecommunications construction industry, consistently delivering exceptional results. Held various roles to gain comprehensive understanding of all aspects of telecommunications construction and management. Focus on achieving team goals and fostering strong relationships with colleagues and stakeholders. Driven by passion for process efficiency, team building, and upholding corporate policies. Committed to promoting highest standards and company values, ready to make significant impact in any organization.
Overview
22
22
years of professional experience
Work History
Operations Manager
Cable Com LLC
01.2021 - Current
- Oversee day-to-day operations across multiple departments
- Managed team up to35
- Implemented new processes for efficiencies
- Provide trainings, share best practices, deliver job performance related counseling
- Produce and review task reports to ensure timely completion protocol are met
- Monitored and maintained customer budgets, timelines
- Manage several pre-billing smart sheets for the invoicing team
Area Supervisor: Seattle Metro
Cable Com LLC
01.2020 - 01.2021
- Oversee project coordinators daily performance
- Oversee project tasks by running daily reports
- Managed up to5 Outside Plant Engineers
- Provided project specific updates to stakeholders and attending weekly customer
- Coaching and mentoring employees on process protocol, time management and life
Area Supervisor: Snohomish County, Eastside
Cable Com LLC
01.2018 - 01.2020
- Oversee project coordinators daily performance
- Oversee project tasks by running daily reports
- Managed up to5 Outside Plant Engineers
- Provided project specific updates to stakeholders and attending weekly customer
- Coaching and mentoring employees on process protocol, time management and life
Administrative Assistant
Cable Com LLC
01.2015 - 01.2018
- Account Payable/Receivable
- Managed project tracker
- Processed wires
- Assisted with payroll
- Data entry into customer’s Oracle database system
Area Billing Coordinator
SEFNCO Communications, Mukilteo, WA
01.2012 - 01.2015
- Receive billing from areas and process accordingly through Microsoft Dynamics AX
- Data entry into customer’s Oracle database system
- Work in conjunction with co-workers to maintain accurate monthly accruals
- Maintain multi-area Access database to track invoicing for jobs
- Track descending balances for customer PO’s
- Maintain accurate records
Billing Coordinator
SEFNCO Communications, Corporate Office, Sumner, WA
01.2010 - 01.2012
- Receive billing and processing invoices using Microsoft Dynamics AX
- Update spreadsheets for job tracking
- Provide administrative support to HR and maintain confidentiality of information
- Manage customer service call line
Executive Administrative Assistant to the VP
SEFNCO Communications, Puyallup, WA
01.2008 - 01.2010
- Coordinate and process domestic travel arrangements
- Provide administrative support to HR and maintain confidentiality of information
- Manage customer service call line
- Manage company cell phones and equipment
- Assist area finance controller with invoicing
Executive Administrative Assistant/Assistant Controller
SEFNCO Communications, Corporate Office, Buckley, WA
01.2003 - 01.2008
- Direct assistant to CEO/Owner
- Accounts Payable/Accounts Receivable
- Front desk management
- Plan and implement logistics for internal and external events and meetings
- Manage company cell phones & phone bill reconciliation
- Maintain sub-contractor tag compliance
- Review/Approve sub-contractor invoices & contracts
- Invoice creation utilizing QuickBooks Pro software
- Track descending balances for customer annual and quarterly budgets
Education
High School - undefined
Puyallup High School
01.1992
Skills
- Leadership
- Project Management
- Budget/Project Tracking
- Organization & Prioritization
- Relationship Building
- Accurate, Resourceful and Efficient
- Effective Team Leadership
- Communication Skills
Training
Industry-related seminars and training - Various
Timeline
Operations Manager
Cable Com LLC
01.2021 - Current
Area Supervisor: Seattle Metro
Cable Com LLC
01.2020 - 01.2021
Area Supervisor: Snohomish County, Eastside
Cable Com LLC
01.2018 - 01.2020
Administrative Assistant
Cable Com LLC
01.2015 - 01.2018
Area Billing Coordinator
SEFNCO Communications, Mukilteo, WA
01.2012 - 01.2015
Billing Coordinator
SEFNCO Communications, Corporate Office, Sumner, WA
01.2010 - 01.2012
Executive Administrative Assistant to the VP
SEFNCO Communications, Puyallup, WA
01.2008 - 01.2010
Executive Administrative Assistant/Assistant Controller
SEFNCO Communications, Corporate Office, Buckley, WA
01.2003 - 01.2008
High School - undefined
Puyallup High School
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