Michelle Adams
Simi Valley,CA
Summary
Dynamic and results-driven Sales Associate at Kohls Department Store, recognized for exceptional customer service and effective teamwork. Proven ability in product sales and relationship building, consistently meeting sales goals while maintaining a positive and professional demeanor. Adept at problem-solving and adapting to diverse customer needs, ensuring a welcoming shopping experience.
Overview
8
8
years of professional experience
Work History
Sales Associate
Kohls Department Store
06.2008 - 02.2013
Truck Unload
Unload truck of store products
Put stock on sales floor
Keep sales floor clean and organized
Help customers
Cashier
Register work
Customer service skills
Help customers
Organize sales floor
Work successfully with fellow employees
Keep customers happy
Back Office Assistant
Dr. Thomas Allen
09.2004 - 12.2007
Back office Assistant
Organized patient files
Faxed patient prescriptions
Brought in the mail
Answered phone
Appointment reminder calls
Greeted patients
Kept office and waiting room clean and Organized
Work well with office staff
Education
High School Diploma - General Studies
Simi Valley Adult School
Simi Valley, CA06.2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Flexible schedule
- Verbal/written communication
- Client service
- Conflict resolution
- Product sales
- Customer needs assessment
- Complex Problem-solving
- Sales strategies
- Meeting deadlines
- Upselling
- Professional demeanor
- Adapt to diverse groups
- Guest relations
- Payment processing
- Strategic planning
- Sales development
- Policy and procedure adherence
- Product recommendations
- Order processing
- Sales goals attainment
- Brand promotion
- Negotiation tactics
- Product promotions
- Business development
- Persuasion techniques
- Shipment processing
- Promotional support
- Contract preparation
- Client account management
- Money transfer systems
- Friendly and outgoing
- Verbal and written communication
- Customer engagement
- Task prioritization
- Client retention strategies
- Upselling and cross selling
- Excellent communication skills
- Positive and professional
- Lead database management
- Energetic self-starter
- Service oriented
- Calm demeanor
- Product guidance
Timeline
Sales Associate
Kohls Department Store
06.2008 - 02.2013
Back Office Assistant
Dr. Thomas Allen
09.2004 - 12.2007
High School Diploma - General Studies
Simi Valley Adult School
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