Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Awards
Generic

Michelle Adams

Goose Creek,SC

Summary

Detail-oriented Finance Supervisor with over 15 years of experience in healthcare finance and human resources management. Proven success in implementing efficient billing processes and managing payroll for over 100 employees, resulting in significant improvements in operational efficiency. As a Certified Healthcare Finance Professional (CHFP) and Certified Revenue Cycle Representative (CRCR), expertise includes compliance management and financial reporting. Demonstrated ability to collaborate with cross-functional teams to align financial strategies with organizational objectives.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Human Resources Manager

Pine Ridge Fire Department
2025 - 01.2025
  • Developed and implemented HR policies, procedures, and programs to ensure compliance with legal requirements and company standards
  • Administered benefits programs including health insurance plans, retirement savings accounts, and wellness initiatives
  • Maintained accurate employee records in compliance with state and federal regulations
  • Collaborated with department heads to develop workforce planning strategies aligned with business objectives
  • Managed the implementation of HRIS software resulting in streamlined processes for payroll administration and reporting functions
  • Ensured compliance with labor laws including FMLA leave requests, ADA accommodations etc
  • Implemented a flexible work schedule policy resulting in increased employee productivity
  • Collaborated with finance department to develop annual compensation budget aligned with market trends and business goals
  • Increased HR department efficiency through process improvements and automation initiatives
  • Served as a strategic partner to senior leadership team providing guidance on HR matters related to organizational growth and development
  • Processed payroll for 100+ employees on a bi-weekly basis, ensuring accurate and timely payment
  • Maintained employee records in the payroll system, including new hires, terminations, and changes to salary or benefits
  • Verified timecards and attendance records to calculate hours worked and ensure compliance with company policies
  • Generated payroll reports for management review, providing detailed breakdown of wages, taxes, and deductions
  • Managed garnishments and wage attachments according to legal requirements and court orders
  • Ensured compliance with federal, state, and local tax regulations by accurately calculating withholdings and submitting required reports
  • Coordinated with finance department to reconcile payroll expenses against general ledger accounts on a monthly basis
  • Performed audits of payroll data to identify errors or discrepancies before finalizing payments
  • Conducted regular reviews of internal controls within the payroll process ensuring accuracy
  • Daily use of ADP/Workforce, Advyon, Streamline, First Due, Lexipol, E-Verify, and other federal and state government platforms pertaining to benefits and compliance
  • Authorized to work in the US for any employer

Technical Lead

Apex Systems
2024 - 2024
  • Contract job leading teams of 8-60 prior authorization specialists in transferring program data from one facility to another
  • Strong knowledge of oncology treatment plans, cancer drugs and chemotherapy and other high dollar drugs
  • Daily use of Epic
  • Daily reports/tracking/QA
  • Heavy payor portal usage for E&B and auths (all commercial payers, Medicare, and multi-state Medicaid)
  • Reviewed and processed prior authorization requests for medical procedures, medications, and durable medical equipment
  • Verified patient eligibility and insurance coverage to ensure compliance with payer guidelines
  • Collaborated with healthcare providers to gather necessary clinical documentation for prior authorization submissions
  • Evaluated medical necessity of requested services based on established criteria and guidelines
  • Communicated with insurance companies to obtain approval or denial decisions for prior authorization requests
  • Managed a high volume of incoming calls from patients, providers, and insurance representatives regarding prior authorizations
  • Maintained accurate records of all prior authorization activities in electronic health record systems
  • Assisted in the development and implementation of standardized processes for efficient handling of prior authorizations
  • Identified opportunities for process improvement to enhance efficiency and reduce turnaround time for approvals
  • Participated in regular meetings with interdisciplinary teams to discuss complex cases requiring additional support or intervention
  • Performed thorough reviews of denied prior authorization requests, identifying potential appeals or alternative options for patients' care needs
  • Adhered to HIPAA regulations and maintained strict confidentiality when handling sensitive patient information during the prior authorization process
  • Developed strong relationships with insurance company representatives through effective communication and negotiation skills
  • Assisted in training new team members on the processes related to handling prior authorizations
  • Utilized knowledge of medical terminology, CPT codes, ICD-10 codes, and HCPCS codes during review process
  • Demonstrated strong attention to detail in reviewing clinical documentation for accuracy and completeness
  • Managed multiple priorities effectively, meeting deadlines for processing prior authorization requests
  • Use of HealthEdge through Carelon, Optum, Medica and other payers for Prior Authorization
  • ADP Workforce
  • Personal highlight: Successfully and seamlessly moved more than 10,000 oncology/chemotherapy prior authorizations from one facility to another in less than four weeks.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

SME-Prior Authorizations

Mynsdht Technologies, Inc.
2023 - 2024
  • Subject matter expert for research and automation of Prior Authorizations
  • Temporary assignment
  • Collaborated with cross-functional teams to identify opportunities for automation and streamline manual processes
  • Designed and executed performance testing scenarios to identify bottlenecks and optimize system performance
  • Integrated automated tests into continuous integration/continuous delivery (CI/CD) pipelines for efficient regression testing
  • Conducted root cause analysis on failed tests, identified underlying issues, and proposed solutions for improvement
  • Use of HealthEdge through multiple layers that use SaaS for Prior Auth Streamlining
  • Personal highlight: Created a hard stop in an automation piece of proprietary software that directly impacted end user success by reducing workflow time nearly 500%

Special Authorizations- Oncology and Infusions Specialist

Ensemble Health Partners
01.2023 - 01.2023
  • Revenue Cycle Management
  • CRCR certified through HFMA
  • Responsible for selecting accurate medical records for patient safety and working with insurance companies and/or physician offices to complete insurance authorization requirements to secure payment
  • Used advanced knowledge of medical coding and billing systems, documentation, and regulatory requirements, as well as policy compliance issues related to medical coding and billing procedures and documentation
  • Stayed abreast of current and developing issues and trends in medical coding procedures requirements
  • Clearly communicated medical information to professional practitioners and/or the general public
  • Used prior knowledge to adapt and modify medical billing procedures, protocol, and data management systems to meet specific operating requirements
  • Provided guidance and training to professional and technical staff in the area of prior authorizations
  • Epic, Citrix, multiple payor portals and EDI
  • Use of HealthEdge for prior authorization requests through Carlin, Optum, some BCBS plans
  • Personal highlight: Gained certification in Revenue Cycle Management

Care Team Manager

Author by Humana
2020 - 2022
  • Managed a team of 6 healthcare professionals, overseeing patient care and ensuring adherence to quality standards
  • Collaborated with interdisciplinary teams to develop individualized care plans for patients, addressing their specific needs and goals
  • Monitored and evaluated the effectiveness of patient care interventions, making adjustments as necessary to ensure optimal outcomes
  • Ensured compliance with all regulatory requirements related to patient safety and privacy by implementing policies and procedures
  • Led regular meetings with staff to discuss performance metrics, address concerns, provide feedback, and recognize achievements
  • Utilized electronic health records (EHR) systems effectively to document patient information accurately and facilitate efficient communication among healthcare team members
  • Participated in quality improvement initiatives aimed at enhancing the delivery of safe, effective, timely, efficient, equitable, and person-centered care
  • Conducted regular audits of documentation practices within the department to ensure compliance with legal requirements and organizational policies
  • Analyzed data related to key performance indicators such as length of stay (LOS), readmission rates, and infection rates; identified areas for improvement based on findings
  • Managed patient complaints and grievances, addressing concerns promptly and implementing appropriate corrective actions
  • Collaborated with interdisciplinary teams on research projects aimed at improving patient outcomes or advancing evidence-based practice
  • Facilitated effective communication among healthcare team members by promoting a culture of open dialogue and mutual respect
  • Use of HealthEdge to track care management solutions for patients
  • Personal Highlight: Earned the prestigious Humana Star Award for Excellence

Finance Supervisor

Healthy4Life Integrated Medicine
01.2019 - 01.2020
  • Implemented electronic health record (EHR) system, resulting in improved efficiency and accuracy of patient records
  • Oversaw billing processes, including insurance claims submission, payment posting, and collections, recruitment and credentialing of providers
  • Maintained accurate financial records for the practice, including budgeting, expense tracking, and financial reporting
  • Established strong relationships with insurance providers to streamline claims processing and resolve any issues or discrepancies efficiently
  • Conducted regular audits of billing processes to identify potential coding errors or discrepancies, resulting in increased revenue capture
  • Managed the credentialing process for physicians, ensuring compliance with licensing requirements and maintaining accurate provider information
  • Collaborated with insurance companies on contract negotiations, fee schedule updates, and claims resolution
  • Maintained knowledge of current healthcare regulations and industry trends through continuous education and participation in professional development activities
  • Managed the implementation of new software systems, such as practice management and electronic prescribing, to improve efficiency and accuracy in daily operations
  • Developed and monitored key performance indicators (KPIs) to track practice performance and identify areas for improvement
  • Collaborated with medical billing team to ensure accurate coding and timely submission of claims, resulting in improved reimbursement rates
  • Conducted regular inventory audits to monitor stock levels and prevent shortages or overstocking
  • Collaborated with insurance companies on pre-authorization processes, ensuring timely approval for necessary procedures or treatments
  • Managed a caseload of 40-60 workers comp/personal injury cases at the time, ensuring timely and accurate processing of all documentation
  • Collaborated with attorneys, medical professionals, and insurance adjusters to gather necessary information for case evaluation
  • Prepared letters outlining the patient’s injuries, medical treatment, and other relevant details to support the claim
  • Assisted clients in obtaining necessary medical records and bills for submission as evidence in their personal injury cases
  • Personal highlight: In my first month with the practice I performed an internal audit on my own and recovered more than $1 million in claims.

Office Manager

Sessions Chiropractic
01.2019 - 01.2019
  • Managed daily office operations for a busy chiropractic clinic, ensuring smooth workflow and efficient patient care
  • Scheduled appointments, coordinated patient flow, and maintained accurate electronic medical records
  • Assisted chiropractor with patient examinations, treatments, and therapies as directed
  • Maintained inventory of office supplies and equipment; ordered necessary items to ensure uninterrupted operations
  • Implemented an electronic billing system that improved accuracy and efficiency in insurance claims processing
  • Collaborated with insurance companies to verify coverage eligibility and obtain pre-authorization for treatments
  • Performed administrative tasks such as answering phone calls, responding to emails, filing documents, and managing correspondence
  • Trained new staff members on office procedures, policies, and software systems
  • Managed accounts receivable/payable processes including invoicing patients accurately and following up on outstanding payments
  • Collaborated with other healthcare professionals (e.g., physical therapists) in coordinating comprehensive care plans for patients
  • Coordinated staff schedules, ensuring adequate coverage during peak hours while optimizing productivity
  • Assisted in the implementation of electronic health record (EHR) system, improving accuracy and accessibility of patient information
  • Collaborated with chiropractor to develop personalized treatment plans for patients based on their specific needs and goals
  • Assisted in performing therapeutic modalities such as ultrasound or electrical stimulation under the supervision of the chiropractor
  • Managed billing inquiries from insurance companies or patients, resolving any discrepancies or issues promptly
  • Created monthly financial reports summarizing revenue, expenses, and key performance indicators for management review
  • Collaborated with insurance providers to negotiate favorable reimbursement rates resulting in increased revenue for the clinic
  • Conducted regular audits of medical records to ensure accuracy, completeness, and adherence to regulatory standards
  • Personal highlight: Discovered a business flaw and successfully changed it, creating a safety net for the business.

Student Nurse / Clinical Rotations

Tidelands Health
2017 - 2018
  • Administered medications and treatments under the supervision of registered nurses
  • Assisted with patient assessments, including vital signs monitoring and documentation, as well as complete physicals
  • Assisted Neuro by doing EEG setup
  • Assisted Cardiokogy by doing EKG setups
  • Provided direct patient care, ensuring comfort and safety at all times
  • Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans
  • Performed wound dressings and sterile procedures following established protocols
  • Assisted in emergency situations by providing CPR and basic life support measures
  • Maintained accurate patient records, documenting observations, interventions, and outcomes
  • Educated patients on self-care techniques for managing chronic conditions or post-operative recovery
  • Participated in nursing research projects to contribute to evidence-based practice initiatives
  • Utilized critical thinking skills to assess complex patient situations and make appropriate decisions
  • Provided emotional support for patients experiencing pain or distressing symptoms
  • Demonstrated proficiency in using electronic health record systems for documentation purposes
  • Achieved by 100% accuracy rate in medication administration through careful verification processes
  • Served as a resource person for new students entering the nursing program
  • Completed clinical rotations in various healthcare settings, including medical-surgical, pediatrics, and obstetrics
  • Personal highlight: Learned to trust my instincts and be an effective leader while saving lives.

Crisis Relief Specialist

Family Justice Center of Georgetown
01.2015 - 01.2018
  • SC State Certified Victims Advocate
  • Weekend residential shelter manager
  • Operated a 24 hour crisis line
  • Maintained safety in a shelter for women and children who are victims of domestic violence
  • Worked closely with local law enforcement and state government employees to find shelter and resources for clients
  • Trained in crisis intervention, conflict resolution and proper restraint.
  • Office management
  • Reports- documentation of daily activities, incidents and details of crisis line calls
  • Provided counseling services to survivors of domestic violence, offering emotional support and guidance throughout their healing process
  • Conducted individual and group therapy sessions for clients, addressing trauma-related issues and helping them develop coping strategies
  • Assessed the safety needs of clients and developed personalized safety plans to minimize risk in abusive situations
  • Advocated for clients' rights by providing information on legal options, resources, and community support services available to them
  • Maintained accurate client records while adhering to strict confidentiality guidelines and ethical standards
  • Supported clients in navigating the criminal justice system by accompanying them to court hearings or assisting with filing restraining orders
  • Collaborated with local law enforcement agencies to provide crisis intervention services during emergency situations involving domestic violence incidents
  • Participated in ongoing professional development activities such as trainings and conferences to stay updated on best practices in domestic violence counseling
  • Implemented trauma-informed approaches when working with survivors of domestic violence
  • Educated individuals about the cycle of violence and helped them recognize warning signs of potential abuse
  • Counseled children who have witnessed domestic violence incidents using age-appropriate therapeutic techniques
  • Fostered a safe environment where survivors could share their experiences without judgment or blame
  • Collaborated with community organizations to provide referrals for housing assistance, legal aid, and financial support
  • Conducted risk assessments to evaluate the level of danger faced by clients and developed safety plans accordingly
  • Provided crisis intervention services to individuals in immediate danger or experiencing emotional distress
  • Advocated for policy changes at local and state levels to improve resources and support for survivors of domestic violence
  • Assisted clients in developing strategies for self-care and rebuilding their lives after leaving abusive relationships
  • Supported clients in navigating the complex emotions associated with trauma, grief, and loss
  • Educated clients about healthy boundaries, assertiveness skills, and effective communication techniques within relationships
  • Collaborated with child protective services when there were concerns about the safety of children involved in domestic violence situations
  • Fostered a non-judgmental environment where survivors could explore their options without pressure or coercion
  • Liaised with community organizations to coordinate emergency shelter placements for individuals fleeing abusive situations
  • Incorporated cultural sensitivity into counseling sessions to address unique challenges faced by diverse populations
  • Served as an advocate during court proceedings, providing emotional support and explaining legal processes to clients
  • Maintained up-to-date knowledge of local resources such as shelters, hotlines, legal aid clinics, and counseling centers
  • Collaborated with other professionals involved in a survivor's care plan to ensure coordinated services were provided
  • Developed treatment plans tailored to each client's specific needs based on comprehensive assessments
  • Aided survivors in identifying strengths and building resilience throughout their healing journey
  • Provided crisis intervention services over the phone or through online platforms for individuals unable to attend in-person sessions
  • Assisted clients in developing safety plans that accounted for unique challenges faced by marginalized populations, such as language barriers or immigration status concerns
  • Educated survivors on financial literacy and independence, empowering them to regain control over their economic situations
  • Leveraged crisis de-escalation techniques during high-stress situations to ensure the safety of all parties involved
  • Personal highlight: Successfully helped more than 1600 survivors of domestic violence over a 3 year period.

Hospice Intern

Tidelands Hospice
2008 - 2009
  • Provided compassionate and personalized care to terminally ill patients in a hospice setting
  • Supported emotional well-being of patients by actively listening, providing companionship, and offering comfort during difficult times
  • Collaborated with interdisciplinary team members to develop individualized care plans for each patient
  • Documented patient observations accurately in medical records to ensure continuity of care among different shifts
  • Communicated effectively with patients' families regarding their loved ones' condition, progress, and needs for support services
  • Participated in regular team meetings to discuss patient updates, concerns, and adjustments to care plans as necessary
  • Demonstrated empathy and sensitivity when dealing with grieving family members during difficult times
  • Attended continuing education programs related to hospice care practices and advancements in palliative treatments
  • Served as an advocate for patients' rights while respecting their cultural, religious, and personal beliefs
  • Assisted in the coordination of hospice volunteers to provide additional support and companionship for patients
  • Provided respite care for family caregivers by offering temporary relief from caregiving responsibilities
  • Supported patients' comfort by ensuring a calm and soothing environment through appropriate lighting, temperature control, and noise reduction measures
  • Demonstrated proficiency in using medical equipment such as oxygen tanks, nebulizers, feeding tubes, etc
  • Served as a liaison between patients/families and other healthcare professionals involved in their care
  • Informed nursing staff promptly about any significant changes observed in patients' conditions or behaviors
  • Educated families on end-of-life processes such as signs of imminent death or how to provide comfort during final stages
  • Personal highlight: Remained a volunteer even after my internship was complete

Office Manager

Budget Pest Control
01.1992 - 01.2002
  • Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
  • Developed and implemented efficient filing systems to improve document organization and retrieval
  • Prepared reports on office expenses, budget variances, and operational performance for senior management review
  • Streamlined the invoice processing system by implementing an automated software solution resulting in a reduction in processing time
  • Reduced paper usage through the implementation of digital documentation processes
  • Spearheaded the transition to a paperless office environment, resulting in significant cost savings and improved sustainability
  • Managed the office budget, tracking expenses and identifying areas for cost-saving measures
  • Developed customized pest control plans based on the specific needs of each client, ensuring effective elimination of pests
  • Educated clients on preventive measures to minimize future pest problems, including proper sanitation practices and sealing entry points
  • Maintained accurate records of all treatments performed, documenting details such as type of pest, treatment method used, and results achieved
  • Responded promptly to service requests from clients, scheduling appointments in a timely manner for efficient resolution of pest issues
  • Adhered to industry regulations and safety guidelines when handling hazardous materials or operating equipment
  • Stayed updated on the latest advancements in pest control techniques through ongoing training programs and professional development opportunities
  • Managed inventory of pest control products ensuring adequate supply levels for timely service delivery
  • Developed strong relationships with key vendors, ensuring prompt delivery of necessary equipment and supplies
  • Participated in industry conferences and seminars to stay updated on emerging trends in pest control methods
  • Collaborated with local health departments or regulatory agencies to ensure compliance with applicable laws and regulations
  • Personal highlight: Created an electronic record keeping system in the early years of the internet in South Carolina.

Education

Bachelor of Science - Business and Global Leadership

Coastal Carolina University
South Carolina
05-2025

36 hours - Nursing (RN)

Horry-Georgetown Technical College
South Carolina
05.2018

Associate of Science - Biology/Health Science (Nurse tracking)

Horry-Georgetown Technical College
Georgetown, SC
01.2017

Associates of Science - Human Services

Horry Georgetown Technical College
Georgetown, SC
01.2009

Skills

  • Epic implementation
  • Compliance auditing
  • ICD-10 coding expertise
  • Proficient in EMR software
  • Payment reconciliation
  • Strategic account oversight
  • Compliance with PHI regulations
  • Proficient in mediation techniques
  • Experience with HIPAA standards
  • Resource management expertise
  • Proficient in counseling techniques
  • Experienced in high-speed typing
  • Billing accuracy assurance
  • Database management with SQL Server
  • HEDIS performance evaluation
  • Detail-oriented data management
  • Workday proficiency
  • Quality assurance in documentation
  • Clinical operations oversight
  • CPT code proficiency
  • Experienced in medical terminology usage
  • Clinical hospital experience
  • Citrix environment management
  • HCPCS compliance knowledge
  • Invoice processing and tracking
  • Proficient in Microsoft Office
  • Healthcare scheduling management
  • Telafy platform expertise
  • Excel spreadsheet management
  • Authentication process management
  • New employee onboarding
  • Time allocation planning
  • Medicare compliance understanding
  • SQL data analysis
  • Laboratory microbiology
  • Quantitative analysis expertise
  • Healthcare clinic management
  • Jira task tracking
  • Experience with agile frameworks
  • Accounts receivable analysis
  • EDI implementation expertise
  • Detailed account reconciliation
  • Quality improvement strategies
  • Network infrastructure management
  • Office administration expertise
  • Patient intake evaluation
  • Skilled in delivering injections safely
  • Strong verbal communication
  • Operational leadership
  • Proficient in physiological concepts
  • ServiceNow implementation expertise
  • Pandemic response guidelines
  • SharePoint content management
  • Skilled in Microsoft tools and features
  • Microsoft Excel
  • Financial Report Writing
  • Experience in managing teams
  • Time Management
  • Revenue cycle optimization
  • Crisis Intervention (10 years)
  • Medication management
  • Basic emergency life support
  • Microsoft Access
  • Financial Planning
  • Payroll processing expertise
  • Knowledge Management (8 years)
  • Document transcription
  • Behavioral health
  • Healthcare documentation practices
  • Microsoft Powerpoint
  • Insurance reimbursement management
  • Experience with EHR implementation
  • Tube feeding administration expertise
  • 10 key typing
  • Experience with EClinicalWorks
  • Knowledge of personal injury regulations
  • Accurate insurance coverage assessment
  • Schedule management
  • Visio
  • Adobe Acrobat
  • Spanish
  • Effective case oversight
  • Leadership
  • Prioritization of tasks
  • Medical Records
  • Knowledge of NCQA standards
  • Regulatory compliance oversight
  • Certified revenue cycle representative
  • Proficient in labor regulations
  • Strategic program execution
  • HR policies and procedures
  • Employee relations
  • Training and mentoring
  • Benefits and compensation management
  • Corrective action planning
  • Recruitment and hiring
  • Human resources operations
  • Payroll administration
  • Onboarding and orientation
  • Legal compliance
  • Employee onboarding
  • Staff management
  • Performance appraisal
  • Employee retention
  • Recordkeeping
  • Payroll coordination
  • Background checks
  • New employee orientation
  • Diversity and inclusion
  • Benefits administration
  • Online position posting
  • Compensation structuring
  • Employee support
  • Policy making and enforcement
  • Post-hire check-ins
  • HRIS management
  • Staff compensation
  • HR leadership
  • Problem-solving

Affiliations

  • HFMA
  • May 2023 to Present
  • Healthcare Financial Management Association provides education and leadership tools to the US Healthcare Industry and its stakeholders
  • Health Care Compliance Association
  • June 2022 to Present
  • An educational resource for members to achieve and maintain Compliance education
  • Phi Theta Kappa National Honor Society
  • January 2018 to Present
  • Honor Society (by invitation only)for academic scholars with a GPA greater than 3.5.

Certification

  • Victim's Services Provider
  • Present
  • Certified by the South Carolina State Ombudsman's Office as a Victim's Services Provider (Victim's Advocate). Certification number available upon interview.
  • Opiod Overdose Prevention: Narcan Administration amd Field Testing for Fentanyl
  • May 2025 to Present
  • Trained in opioid addiction, opioid crisis, Overdose, drug classes, drug names, street drugs, etc
  • Trained in proper narcan administration and field testing drugs and drug residue for fentanyl
  • Driver's License
  • AED Certification
  • BLS for Healthcare Providers
  • March 2017
  • CHFP
  • June 2023 to June 2026
  • Certified Healthcare Finance Professional. Accredited through HFMA.
  • CRC Accredited through HFMA through June 2026 Certified Revenue Cycle Representative
  • Dementia Specialist
  • 2009
  • Certified Dementia Specialist through the University of South Carolina Arnold School of Public Health

Languages

Spanish - Beginner

Timeline

Special Authorizations- Oncology and Infusions Specialist

Ensemble Health Partners
01.2023 - 01.2023

Finance Supervisor

Healthy4Life Integrated Medicine
01.2019 - 01.2020

Office Manager

Sessions Chiropractic
01.2019 - 01.2019

Crisis Relief Specialist

Family Justice Center of Georgetown
01.2015 - 01.2018

Office Manager

Budget Pest Control
01.1992 - 01.2002

Human Resources Manager

Pine Ridge Fire Department
2025 - 01.2025

Technical Lead

Apex Systems
2024 - 2024

SME-Prior Authorizations

Mynsdht Technologies, Inc.
2023 - 2024

Care Team Manager

Author by Humana
2020 - 2022

Student Nurse / Clinical Rotations

Tidelands Health
2017 - 2018

Hospice Intern

Tidelands Hospice
2008 - 2009

Bachelor of Science - Business and Global Leadership

Coastal Carolina University

36 hours - Nursing (RN)

Horry-Georgetown Technical College

Associate of Science - Biology/Health Science (Nurse tracking)

Horry-Georgetown Technical College

Associates of Science - Human Services

Horry Georgetown Technical College

Awards

Humana Star Award, August 2022, I received the prestigious Humana Star Award for Excellence for going above and beyond the call of duty while helping transition 14,000 members when Humana shut down Author by Humana this summer.

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