Michelle A Garza
Dallas,TX
Summary
Energetic, resourceful, able to adapt to changing priorities, maintain a positive attitude and strong work ethic.
Overview
12
12
years of professional experience
Work History
Visual Merchandiser
Macy’s
11.2024 - 10.2025
- Since working here I have learned how to properly connect with customers and have them open new bronze or credit accounts.
- I started in the fragrance department as a seasonal employee, I learned how to sell perfumes and ring them up for vendors.
- Management needed help in other departments so they would occasionally move me accordingly.
- Before the season was over I received positive feedback from management and they offered me a full time position.
- Daily tasks included folding merchandise tables, putting out new merchandise for Backstage, checking fitting rooms, doing go backs, organizing and cleaning up the store while also getting on the register to help coworkers.
- I also did overnight inventory, put RFID tags on merchandise, visual merchandising, reticket merchandise, mark downs, and undress/dress mannequins.
- Customers of all ages usually come up to me and ask for style advice.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
Diet Clerk
Encompass Health Rehabilitation
02.2021 - 05.2023
- I talked to patients about the menu process the hospital has, helped with menu selecting, & helped the dietitian with any extra help she could use (interviews, follow ups, etc.).
- I went over discharges & checked for any changes made to the patient census list.
- I checked the trays using the diet order sheet for lunch & dinner service to make sure every item is on the correct trays.
- I double checked trays for errors, correcting any mistakes made by the diet aide or cook.
- My main task was to create menus for patients, making sure the correct restrictions and preferences were written out on the patient’s menu, ready for them to select from.
- Coordinated patient meal orders, ensuring compliance with dietary restrictions and preferences.
- Collaborated with dietary staff to develop and update menus based on nutritional guidelines.
Food Service Host/Dietary Clerk
Baylor Scott & White Lake Pointe
07.2017 - 04.2019
- I started as a hostess, delivering trays to patients.
- I would prepare items (drinks, desserts, salads, silverware, etc.) for every meal period.
- Completing tasks like 'building' which was accurately setting up trays.
- I would take food orders from patients, stock the floors with floorstock (things patients needed such as juice, crackers, etc.), and relieve people from their breaks at the Starbucks and Cafe areas.
- I learned how to make Starbucks drinks and worked at the register.
- I was working with my coworkers as a team.
- Working in the diet office as a diet clerk was my last position in the hospital.
- I was flexible and adapted in every setting they had me work within the department.
- I took responsibility making sure each patient had the correct diet as well as acknowledging their allergies or special diets.
- I answered phone calls from patients, nurses and/or doctors to discuss what the patient can receive or simple requests from the patient.
- I spent lots of time communicating in different working environments.
- Also called in interviews for management.
- Collaborate with kitchen staff to ensure timely food service delivery.
- Managed patient tickets effectively, providing accurate updates to guests.
- Resolve guest inquiries and concerns promptly to enhance satisfaction.
Janitorial Services
Bass Pro Shop Janitorial Services
09.2016 - 12.2016
- Took responsibility for cleaning tasks such as; cleaning tables, benches, toilets, mopping floors, dusting, etc.
- Greeting owners, reviewing what needed to be done daily, and taking action to make sure the job was completed with excellence and exceeded expectations.
- Increased customer satisfaction rates by addressing concerns or feedback regarding janitorial services in a timely manner.
Model/Brand Promoter
Barbizon Modeling
09.2013 - 02.2016
- Learned communication skills, greeting directors, auditioning for parts/roles, reviewing what tasks needed to be done.
- I worked in different areas of DFW, promoting the business, recruiting others to be a part of the Barbizon team.
- I would also work reception for interview events for the incoming models.
Education
High School Diploma -
West Mesquite High School
Mesquite, Texas01.2016
Skills
- Time management skills
- Hard working
- Cleanliness
- Reliable
- Energetic
- Friendly
- Enthusiastic
- Self-motivated
- Adaptability
- Quick learner
Timeline
Visual Merchandiser
Macy’s
11.2024 - 10.2025
Diet Clerk
Encompass Health Rehabilitation
02.2021 - 05.2023
Food Service Host/Dietary Clerk
Baylor Scott & White Lake Pointe
07.2017 - 04.2019
Janitorial Services
Bass Pro Shop Janitorial Services
09.2016 - 12.2016
Model/Brand Promoter
Barbizon Modeling
09.2013 - 02.2016
High School Diploma -
West Mesquite High School
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