Michelle Aiguier
Bangor,ME
Summary
Proven multitasker and communicator, I excelled at Maine Veterans Homes by enhancing guest experiences and streamlining operations. Leveraging strong organizational skills and reliability, I significantly contributed to team efficiency and customer satisfaction. My adeptness in conflict resolution and inventory management underscores my comprehensive skill set, making me a valuable asset to any team.
Overview
9
9
years of professional experience
Work History
Residential Dining Food Service Worker
Maine Veterans Homes
12.2022 - Current
- Promoted a welcoming atmosphere through professional conduct, attentive service, and genuine enthusiasm for the job at hand.
- Continually expanded knowledge of menu offerings to provide informed recommendations based on customer preferences or dietary needs.
- Assisted in inventory management, conducting regular stock checks, and promptly reporting any discrepancies or shortages.
- Prevented potential health code violations by diligently monitoring temperatures of both hot and cold food items throughout service periods.
- Supported kitchen staff by prepping ingredients, washing dishes, and maintaining a well-organized workspace for maximum productivity.
- Facilitated smooth shift transitions by thoroughly communicating pertinent information with incoming team members during shift changes.
- Established rapport with guests through excellent communication skills, responding promptly to inquiries or concerns about menu items or dietary restrictions.
- Ensured food quality and freshness by closely following established guidelines for proper food handling and storage.
- Maintained a clean and safe working environment by adhering to strict sanitation standards and protocols.
- Followed food safety practices and sanitation guidelines.
Sales Associate
Dillards Department Store
01.2022 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Dietary Aide
Sentry Hill At York Harbor
03.2016 - 11.2021
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
Education
Certificate - Drug And Alcohol Counseling
Beal University
Bangor, ME02-2024
Skills
- Strong communication skills
- Organizational growth
- Reliability and punctuality
- Conflict resolution
- Multitasking Abilities
Timeline
Residential Dining Food Service Worker
Maine Veterans Homes
12.2022 - Current
Sales Associate
Dillards Department Store
01.2022 - 07.2022
Dietary Aide
Sentry Hill At York Harbor
03.2016 - 11.2021
Certificate - Drug And Alcohol Counseling
Beal University
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