Michelle Aina
Keaau,HI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Social Services Intern
PARENTS Inc
08.2022 - Current
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
Intern CFS TRO and Domestic Villence
Child And Family Services Hilo
08.2018 - 05.2019
- Sorted and organized files, spreadsheets and reports.
- Analyzed problems, identified solutions and made decisions.
- Interacted with customers by phone, email or in-person to provide information.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Collaborated in professional team to solve workflow issues.
- Answered incoming telephone calls, took down messages and provided information.
- Delivered clerical support by handling range of routine and special requirements.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
Platoon Leader/Logistical Manager
Hawaii Army National Guard – Hilo, Hawaii
06.2006 - 06.2016
- Conducted personal and professional counseling, routine inspections, and physical fitness tests.
- Served as principal advisor to First Sergeant and Commander.
- Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
- Managed over two hundred million dollars worth of equipment during garrison and deployment operation
- Trained, supervised and organized over 70 soldiers and personnel.
- Maintained health, welfare and combat readiness of personnel within platoon.
University Cadre/Logistical Technician
United States Army
05.2003 - 06.2006
- Combined traditional skills ol librarian with instructional technologist and instructional designer to enhance all facets of learning.
- Kept library shelves and printed materials well-stocked and organized according to established system.
- Showed patrons where to find library resources and collected equipment, reference pieces and other items.
- Assisted staff with completing special projects such as [Type] and [Type].
- Maintained and updated patron records in library system database.
- Communicated with other local and regional branches to locate materials for inter-library loans.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
Logistical Technician/Unit Billet Manager/Ammunition Specialist
United States Army
06.2000 - 05.2003
- Trained personnel on safe ammunition handling to prevent injuries and accidents.
- Accurately completed all paperwork and documentation related to receiving and transfer of ammunition.
- Handled inspection, inventory and issuance of ammunition to teams of soldiers.
- Supervised personnel and offered extensive mentoring and training assistance.
- Used micro-soft software to manage inventory of materials and ammunition supply stock.
- Maintained fire capability charts and friendly and enemy situation maps
- Oversaw field planning and coordination in full compliance with established command structures and detailed combat orders.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
Bachelor of Science - Sociology
University of Hawaii At Hilo
Hilo, HI05.2023
Associate of Arts - Liberal Arts / Human Services
Hawaii Community College
Hilo05.2020
Skills
- Equipment Functionality
- Unit Readiness
- Leadership Strengths
- Soldier Morale Management
- Training Coordinator
- Operational Planning
- Equipment Efficiency
- Communication Equipment Operation
- Disciplinary Action
- Supply Chain Applications Systems
- Workflow Schedules
- Customer Service
- Public Relations
- Supply Orders
- Logistical Operations
- Corrective Actions
- Individualized Service Plans
- Individual Education Plan Expertise
- Patient Service and Assistance
- Community Resource Information
- Confidentiality Requirements
- Counseling Services
- Advanced Directi
- Community Outreach Programs
- Individual and Group Counseling
- Microsoft Office
- Behavior Support
- Case File Management
- Quality Improvement
- Client Intakes
- Educational Programs
- Eligibility Requirements
- Client Screening
- Data Entry Software
- Supportive Counseling Techniques
- Behavioral Skills Development
- Interdisciplinary Teamwork
- Data Collection and Entry
- Intake Processes
- Coordinate Service Referrals
- Safety and Risk Assessments
Timeline
Social Services Intern
PARENTS Inc
08.2022 - Current
Intern CFS TRO and Domestic Villence
Child And Family Services Hilo
08.2018 - 05.2019
Platoon Leader/Logistical Manager
Hawaii Army National Guard – Hilo, Hawaii
06.2006 - 06.2016
University Cadre/Logistical Technician
United States Army
05.2003 - 06.2006
Logistical Technician/Unit Billet Manager/Ammunition Specialist
United States Army
06.2000 - 05.2003
Bachelor of Science - Sociology
University of Hawaii At Hilo
Associate of Arts - Liberal Arts / Human Services
Hawaii Community College
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