Michelle Akagi
Orem
Summary
A dynamic leader with a proven track record at Beaches Tanning Center, I excel in sales team leadership and customer engagement. Skilled in Salesforce, I've driven team performance to top ranks through effective sales training and negotiation expertise. My approach has consistently enhanced client satisfaction and profitability, showcasing my ability to build lasting relationships and deliver results.
Overview
3
3
years of professional experience
Work History
Sales Associate Manager
Beaches Tanning Center
02.2024 - Current
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Developed client rapport for better customer satisfaction and repeat business.
- Streamlined inventory management processes, reducing overhead costs and improving product availability.
- Consistently ranked among the top-performing store locations due to exceptional staff management and sales performance.
- Optimized sales strategies based on market research insights, ensuring competitiveness while maintaining profitability levels.
- Implemented staff training to enhance product knowledge and boost sales performance.
- Attended industry events to expand sales opportunities.
Tech Assistant
Mountain Heights Academy
01.2023 - 08.2023
- Updated supervisor on status of projects.
- Enhanced system efficiency by troubleshooting hardware and software issues, resulting in reduced downtime.
- Implemented system upgrades to help mitigate vulnerabilities.
- Increased office efficiency with organization of digital filing systems.
- Played key role in disaster recovery efforts, preparing and executing contingency plans.
- Facilitated smooth operation of office hardware and software, addressing technical issues promptly.
Pharmacy Technician
P4 Pharmacy
10.2021 - 08.2022
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Conducted routine checks of pharmaceutical stocks to maintain quality control.
- Assisted in management of prescription deliveries, improving patient convenience.
Education
High School Diploma -
Herriman High School
Herriman, UT05-2022
Skills
- Customer engagement
- Meeting management
- Salesforce proficiency
- Sales team leadership
- Sales training procedures
- Negotiation expertise
- Rapport and relationship building
- Performance reviews
- Verbal and written communication
- Sales team training
Timeline
Sales Associate Manager
Beaches Tanning Center
02.2024 - Current
Tech Assistant
Mountain Heights Academy
01.2023 - 08.2023
Pharmacy Technician
P4 Pharmacy
10.2021 - 08.2022
High School Diploma -
Herriman High School
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