Michelle Akagi
Orem
Summary
Dynamic Store Manager with a proven record in enhancing customer satisfaction and driving sales growth. Expertise in sales training and inventory management ensures efficient store operations.
Overview
2
2
years of professional experience
Work History
Store Manager
Beaches Tanning Center
Orem
02.2024 - Current
- Managed daily store operations to ensure the smooth functioning of the salon.
- Trained and developed staff on customer service and sales techniques.
- Oversaw inventory management, including ordering and stock organization.
- Maintained cleanliness and safety standards throughout the facility.
- Handled customer inquiries and resolved issues effectively and promptly.
- Created weekly work schedules for store personnel.
- Developed sales strategies to enhance customer engagement and retention.
- Managed customer relationships to ensure satisfaction and repeat business.
- Organized sales meetings to align team goals and share best practices.
Education
Professional Sales
Utah Valley University
Orem, UTSkills
- Inventory management
- Sales strategy development
- Customer relationship management
- Staff training
- Store operations oversight
- Team building
- Conflict resolution
- Time management
- Performance evaluation
- Sales analysis
- Staff management
- Employee scheduling
- Staff performance improvement
- Employee training
- Team building and leadership
Timeline
Store Manager
Beaches Tanning Center
02.2024 - Current
Professional Sales
Utah Valley University