Michelle Alford
E
Romulus,MI
Summary
Dynamic technology professional with extensive experience in optimizing systems and aligning technical solutions with strategic business goals. Expertise in analytical thinking, effective communication, and collaborative teamwork complements a strong adaptability to new environments. A commitment to driving team success and continuous professional development fosters a proactive approach to challenges and opportunities. Eager to leverage skills and knowledge in a remote senior position that encourages innovation and growth.
Overview
28
28
years of professional experience
Work History
Chief Housing Strategist
CAMPARD
Taylor, MI
01.2023 - Current
- Develops housing strategies improving urban living conditions, achieving measurable outcomes.
- Leads cross-functional teams to address housing challenges, fostering collaborative solutions.
- Analyzes market data to inform strategic housing decisions, resulting in impactful policy changes.
- Spearheaded housing policy initiatives, resulting in improved community engagement and substantial improvements in resident satisfaction.
- Coordinated with local governments and stakeholders to align housing strategies, fostering partnerships that enhanced resource allocation.
- Developed a comprehensive housing needs assessment framework, enabling targeted interventions that addressed community-specific challenges.
- Analyzed housing market trends to inform strategic decision-making, ensuring adaptive responses to shifting demographics and needs.
- Cultivated a positive team environment, encouraging open communication and collaboration to achieve shared housing goals.
- Implemented data-driven housing strategies, leading to measurable improvements in urban living conditions and increased resident satisfaction.
Cooperative Site Manager
ARROWWOOD
Ann Arbor, MI
02.2020 - 01.2023
- Managed 350 housing vouchers, ensuring compliance and occupancy targets.
- Led a team of 15, optimizing performance and training for efficiency.
- Prepared properties for inspections, achieving high compliance scores.
- Developed and executed annual budgets, maintaining financial control.
- Resolved resident issues promptly, enhancing community satisfaction.
- Managed a diverse portfolio of housing vouchers, achieving a 95% occupancy rate through effective marketing strategies and tenant engagement.
- Led a team of 15, fostering a culture of communication and accountability, which resulted in enhanced staff performance and improved service delivery.
- Conducted monthly reviews of Profit and Loss statements, identifying cost-saving opportunities that contributed to the successful management of the annual budget.
- Implemented streamlined processes for property inspections, ensuring compliance and readiness, which led to successful REAC and MOR inspection outcomes.
- Promoted staff development by identifying training needs and conducting weekly meetings, leading to a motivated team and improved operational efficiency.
- Managed a portfolio of housing vouchers, achieving a 95% occupancy rate through targeted marketing and tenant engagement strategies.
Housing Sustainability Manager (Research Project)
U of M/Friends of Parkside Non-Profit
Detroit, MI
02.2017 - 02.2020
- Managed community files, enhancing data organization and accessibility.
- Conducted weekly inspections, identifying areas for improvement.
- Collected resident data, supporting research accuracy and insights.
- Distributed energy products, promoting sustainability and efficiency.
- Facilitated communication between residents and research team.
- Streamlined data collection processes, enhancing accuracy and enabling informed decision-making for community sustainability initiatives.
- Conducted comprehensive home inspections, identifying areas for improvement and driving measurable enhancements in energy efficiency.
- Fostered strong relationships between residents and the research team, ensuring clear communication and addressing community needs effectively.
- Maintained organized project files, supporting seamless information access for stakeholders and contributing to project transparency.
- Provided residents with tailored energy-efficient solutions, promoting sustainable living and fostering community engagement.
- Implemented data management systems, leading to improved organization and accessibility of community files for stakeholders.
Education
Master of Business Administration -
University of Phoenix
Bachelor of Sciences - Business Management
University of Phoenix
Cooperative Leadership Certification - undefined
Round Sky Solutions
Skills
Brand strategy
Customer segmentation
Innovative problem-solving
Strategic decision-making
Market research
Effective team collaboration
Real estate management
Oversight of a 15-member team
Effective problem resolution
Proactive self-starter
Strategic team guidance
Proficient in handling multiple tasks
Experienced with Microsoft Office applications
Affiliations
- Licensed Realtor since 1997 State of Michigan
- Board of Director since 2017 Taylor Housing Commission
- Board of Director since 2023 Taylor Comm’ity Develop. Corp
- Certified Housing Commissioner since 2017 NAHRO
- Master Life Coach since 2020 Transformation Academy