Michelle R. Allen

Recommended clinical settings for patient care based on individual assessments.

• Developed comprehensive care plans in accordance with physician orders.
• Managed caseload of 20-25 active duty, National Guard and/or Army Reserve soldiers.
• Monitored soldiers' progress, adjusting care strategies as needed.
• Educated soldiers and families on treatment options and self-care techniques.
• Participated in yearly Case Care Conferences to resolve complex patient cases.
• Secured insurance authorizations daily for multiple healthcare facilities and services.
• Trained nursing staff on patient care protocols, enhancing professional development.
• Write and track 10-20 referrals weekly for care inside the Military Treatment Facility and in the Network.

• Executed patient care tasks independently, adhering to RESPECT-MIL program guidelines.
• Managed a caseload of 50-60 active-duty soldiers enrolled in the Respect Mil program.
• Facilitated communication between patients and healthcare professionals as liaison.
• Monitored treatment plan adherence through routine contacts, assessing depression and PTSD symptoms.
• Maintained detailed records of patient progress, treatment modifications, and provider communications.
• Delivered educational resources on depression and PTSD treatments and self-management strategies.
• Conducted training sessions for clinic staff to ensure program compliance.
• Participated in local and national conference calls to address program operations and reporting requirements.

• Served as local program representative, supporting military hospital primary care manager in advocacy efforts.
• Managed a caseload of 20-25 Severely Injured soldiers
• Collaborated with multidisciplinary teams to execute comprehensive patient care strategies.
• Provided emotional support to severely injured service members and families throughout recovery.
• Facilitated access to rehabilitative services, job training, and counseling for service members.
• Delivered monthly presentations to Army commanders and community organizations, raising awareness of needs for severely injured service members.