Michelle Allen
Mount Vernon,NY
Summary
Dedicated Medical Assistant with extensive experience at Neighborhood Health Center, excelling in patient management and care. Proven ability to enhance patient flow and satisfaction through effective scheduling and communication. Skilled in HIPAA compliance and fostering trust, ensuring a safe clinical environment while delivering high-quality patient-focused care.
Overview
25
25
years of professional experience
Work History
Medical Assistant
Wendy Shure
09.2001 - 02.2022
- Administered patient care, including vital signs and medical history documentation.
- Assisted in scheduling appointments and managing patient flow efficiently.
- Coordinated with healthcare providers to ensure effective communication and follow-up.
- Educated patients on treatment plans and provided health-related information.
Personal Care Assistant
Recco Home Care
06.2005 - 02.2010
- Provided compassionate personal care to clients, enhancing quality of life and ensuring comfort.
- Assisted with daily living activities, promoting independence and dignity among clients.
- Implemented individualized care plans, adapting strategies to meet unique client needs effectively.
- Collaborated with healthcare professionals to coordinate comprehensive care and support services.
Medical Assistant
Neighborhood Health Center
10.1996 - 09.2001
- Assisted in patient care, ensuring comfort and addressing concerns proactively.
- Managed patient scheduling, optimizing appointment flow for efficiency.
- Collected and recorded patient histories accurately to support clinical decisions.
- Coordinated with healthcare providers to streamline communication and enhance care delivery.
- Oversaw inventory management of medical supplies, reducing costs through strategic sourcing.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Education
Certificate - Certified Medical Assistant
American Career School
New Rochelle, NYSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Direct patient care
- Patient-focused care
- Laboratory specimen collection
- Patient relations
- Patient management
Timeline
Personal Care Assistant
Recco Home Care
06.2005 - 02.2010
Medical Assistant
Wendy Shure
09.2001 - 02.2022
Medical Assistant
Neighborhood Health Center
10.1996 - 09.2001
Certificate - Certified Medical Assistant
American Career School