Michelle D. Allen
Richmond,CA
Overview
26
26
years of professional experience
Work History
Practice Coordinator
UCSF Neurosurgery
San Francisco
06.2022 - Current
- Patient Scheduling
- Prior Authorizations
- Return Patient Calls
- Prepare Transmittals
Patient Registration
Randstad/Covid-19 Vaccination Hub
San Francisco
02.2021 - 05.2021
- Registering Patients for the Covid-19 Vaccination
Surgical Coordinator
Eye Physicians of The East Bay
Oakland
12.2019 - 03.2020
- Surgery Scheduling
- Reschedule Surgery
- Schedule patients Pre-op
- Medical Clearance
- Return patients calls
- Get Authorization
- Check Eligibility
- Prepare Transmittals
- Call PCP for Clearance
- Co-manage (make sure forms are sent to ODS)
Medical Billing Specialist Workers Comp
National Labs Inc.
Hayward
10.2018 - 12.2019
- Appeals
- Verifying WC claims with Adjusters
- Verifying Insurance
Administrative Assistant
Center Point Inc. Oakland Day Reporting Center
Oakland
01.2018 - 12.2019
- Data Entry relative to client demographics
- Answer Phones direct calls to appropriate parties, message taking
- Admitting
- Scheduling
- Customer Service
- Coordinates meetings
- Special Projects
- Cash Handling
Medical Biller
Arrowhead Orthopaedics
Redlands
06.2016 - 11.2017
- Billing for Orthopaedic Doctors
Teacher's Assistant
Azure Hills Childrens Center
Grand Terrace
03.2013 - 09.2014
- Teaching and Caring for Children Ages 2-5
Administrative Assistant
Center Point Inc. Oakland Day Reporting Center
Oakland
01.2011 - 06.2011
- Data Entry relative to client demographics
- Answer Phones direct calls to appropriate parties, message taking
- Admitting
- Scheduling
- Customer Service
- Coordinates meetings
- Special Projects
- Cash Handling
Volunteer at Surgery Information Desk
Kaiser Permanente
Oakland
11.2009 - 08.2010
- Data entry relative to patient demographics
- Answered phones directed calls to appropriate parties, took messages, and provided appropriate information
- Liaison between Physicians and patient families
- Customer Service
Mental Health Worker & Intake Personnel
Knollwood Center Psychiatric & Chemical Dependency Hospital
Riverside
06.2000 - 07.2011
- Facilitated Groups
- Billing
- In Patient Assessments/Intake
- Answered phones directed calls to appropriate parties, took messages, and provided appropriate information
- Data entry relative to patient demographics, history, and medications
- Admitting
- Scheduling
- Filing
- Customer Service
- Patient Care
- Charting
- Vital Signs
Patient Accounts/Collections
Desert Orthopedic Center
Rancho Mirage
09.2008 - 10.2008
- Data entry, Posted payments, Updated delinquent accounts, Drafted letters
- Answered phones directed calls to appropriate parties, took messages, and provided appropriate information
- Customer Service
- Collected Past due accounts
Administrative Assistant/Caregiver
Parent Care Management Services
Highland
09.2007 - 01.2008
- Answered phones directed calls to appropriate parties, took messages, and provided appropriate information
- Collected Client Payroll
- Scheduling
- Customer Service
- Filing
- Data Entry, relative to patient demographics, history, medications
- Private Caregiving in the evenings
Secretary to Dean of Students
Loma Linda University School of Medicine
Loma Linda, California
- Maintained files and information packets
- Developed Curriculum Vitae for medical students
- Answered phones directed calls to appropriate parties, took messages, and provided appropriate information
- Customer Service/Cash Handling
- Managed correspondence
- Scheduling
- Data Entry
- Maintained schedule for use of conference rooms
- Provided administrative back-up and support for executive assistants
- Maintained office and conference room supply inventories
- Coordinated departmental meetings
Timeline
Practice Coordinator
UCSF Neurosurgery
06.2022 - Current
Patient Registration
Randstad/Covid-19 Vaccination Hub
02.2021 - 05.2021
Surgical Coordinator
Eye Physicians of The East Bay
12.2019 - 03.2020
Medical Billing Specialist Workers Comp
National Labs Inc.
10.2018 - 12.2019
Administrative Assistant
Center Point Inc. Oakland Day Reporting Center
01.2018 - 12.2019
Medical Biller
Arrowhead Orthopaedics
06.2016 - 11.2017
Teacher's Assistant
Azure Hills Childrens Center
03.2013 - 09.2014
Administrative Assistant
Center Point Inc. Oakland Day Reporting Center
01.2011 - 06.2011
Volunteer at Surgery Information Desk
Kaiser Permanente
11.2009 - 08.2010
Patient Accounts/Collections
Desert Orthopedic Center
09.2008 - 10.2008
Administrative Assistant/Caregiver
Parent Care Management Services
09.2007 - 01.2008
Mental Health Worker & Intake Personnel
Knollwood Center Psychiatric & Chemical Dependency Hospital
06.2000 - 07.2011
Secretary to Dean of Students
Loma Linda University School of Medicine