Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Michelle Allison

Buffalo,SC
Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
John R. Wooden

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
years of professional experience

Work History

Gestamp
Union , SC

Line Technician
09.2020 - 02.2022

Job overview

  • Inspected all products for quality and optimum performance.
  • Performed minor repairs on equipment and administered product changeovers.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained and operated automated manufacturing equipment.
  • Adjusted equipment and troubleshot issues.
  • Documented all operations and managed communication with team members.
  • Responded to service requests during and after business hours.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.

House Of Raeford Farms
Greenville , SC

Production
05.2020 - 09.2020

Job overview

  • Located and picked merchandise weighing up to 20 pounds to fulfill daily customer orders.
  • Maintained maximum organization and productivity by properly sorting project components on work tables.
  • Organized work to meet demanding production goals.
  • Inspected and adjusted work performed to meet expectations.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
  • Unloaded incoming products and moved boxes to staging areas, sorted items and transported to final storage locations.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Used hand trucks and forklifts to load, unload and transport items.
  • Resolved issues quickly to maintain productivity goals.
  • Weighed and measured items to prevent waste and meet quality standards.
  • Maintained machinery to prevent overloads and avoid malfunctions.
  • Supported production needs by performing routine tasks using standard procedures and equipment.

Prison Industry
Greenwood , SC

Floor Supervisor
11.2017 - 03.2020

Job overview

  • Reduced employee turnover with hands-on leadership and coaching.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Evaluated work of 20 floor employees to improve performance.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
  • Tracked and prioritized work orders to meet daily production requirements
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Evaluated work of Number floor employees to improve performance.

Skillet Restaurant
Spartanburg, SC

Waitress
06.2004 - 12.2013

Job overview

  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Inspected dishes and utensils for cleanliness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Prepared specialty desserts for customers for special occasions.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Greeted new customers, discussed specials and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Used cash registers and credit card machines to cash out customers.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Met with chef to review daily specials and menu changes.
  • Informed customers about daily and seasonal specials.
  • Greeted customers entering store and responded promptly to customer needs.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Processed customer refunds and exchanges according to established guidelines.
  • Created price tags and merchandise signs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Mentored new team members on sales software system operation.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Collected and authorized payments of guests.
  • Worked flexible schedule and extra shifts to meet business needs.

Brook View Healthcare Center
Gaffney, SC

CNA Student
08.2007 - 12.2007

Job overview

  • Contributed to overall quality and care of patients by answering calls for help, taking vital signs and monitoring behavior and physical condition for progress or deterioration.
  • Cleaned and sterilized medical instruments and disposed of contaminated supplies.
  • Assisted with IV therapy, medication administration, wound therapy and splinting.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
  • Measured and recorded food and liquid intake and output to report changes to medical and nursing staff.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Maintained best-in-class standards for individualized care in Number-bed unit by continuously checking in with patients and families and quickly providing care.
  • Transported patients between rooms and appointments or testing locations.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Onboarded new temps by entering employee information into systems.

Education

Spartanburg Community College
Spartanburg, SC

CNA
05.2008

Union High School
Union, SC

Diploma
05.2004

Skills

  • Understanding of materials
  • Knowledge of physical principles
  • Documenting activities
  • Educating customers
  • Safety practices
  • Attention to Detail
  • Planning and Coordination
  • Teambuilding
  • Conflict Resolution
  • First Aid/CPR
  • Dependable and Responsible
  • Daily Logs
  • Corrective Maintenance
  • Company Safety Policies
  • Minor Maintenance
  • Hand Trucks
  • Lockout and Tagout Processes
  • Complex Problem-Solving
  • Maintaining Clean Work Areas
  • Duty Assignments
  • Torque Wrench
  • Robotic Systems
  • Customer Satisfaction
  • Reading Comprehension
  • Maintenance Requirements
  • Project Deadlines
  • Scheduled Services
  • Electronic Components
  • General Housekeeping
  • Quality Checks
  • Active Learning
  • Replacing Parts
  • Corrective Actions
  • Creative Solutions
  • Understanding of Materials
  • Social Perceptiveness
  • Professional Relationships
  • Specification Compliance
  • Plant Maintenance
  • Safety Violations
  • Shipment Procedures
  • Waste Reduction
  • Item Transport
  • Personnel Records
  • Effective Planning
Availability
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Timeline

Line Technician

Gestamp
09.2020 - 02.2022

Production

House Of Raeford Farms
05.2020 - 09.2020

Floor Supervisor

Prison Industry
11.2017 - 03.2020

CNA Student

Brook View Healthcare Center
08.2007 - 12.2007

Waitress

Skillet Restaurant
06.2004 - 12.2013

Spartanburg Community College

CNA

Union High School

Diploma

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Michelle Allison