Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Alvarez

Lordsburg,NM

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Hilton Hampton Inn. Proven ability to manage high-volume tasks under pressure while ensuring a clean and welcoming environment. Strong money handling expertise complemented by effective teamwork, consistently delivering outstanding guest experiences and maintaining operational efficiency.

Overview

4
4
years of professional experience

Work History

Housekeeper

Hilton Hampton Inn
06.2025 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Front Desk Receptionist

Hilton Hampton Inn
06.2025 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.

Dishwasher

Dennys Restaurant
10.2024 - 01.2025
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Cashier

Saucedos Market
01.2022 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Lordsburg High School
Lordsburg, NM

Skills

    Great teamwork skills

    Money handling skills

    Great task solver/under pressure

    Great stoking/unloading skills

    Amazing Customer service skills

Timeline

Housekeeper

Hilton Hampton Inn
06.2025 - Current

Front Desk Receptionist

Hilton Hampton Inn
06.2025 - Current

Dishwasher

Dennys Restaurant
10.2024 - 01.2025

Cashier

Saucedos Market
01.2022 - 04.2024

Lordsburg High School

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Michelle Alvarez