Michelle Alvarez
Ellwood Texas Forge Houston
Houston,TX
1
Certification
14
years of professional experience
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Work History
Welding Operator
2 Years 10 Months- Operated welding machines to fabricate metal components according to specifications.
- Interpreted blueprints and technical drawings for accurate weld placements.
- Conducted regular inspections of welding equipment for optimal performance.
- Collaborated with team members to enhance workflow efficiency in production processes.
- Implemented safety protocols to maintain a secure working environment.
- Assisted in training new operators on welding techniques and safety measures.
- Fabricated shop parts directly from blueprints.
- Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
- Chipped off excess weld, slag, and spatter using hand tools.
Janitor
1 Year 10 Months- Maintained cleanliness and sanitation in all areas, ensuring a safe shopping environment.
- Operated floor cleaning equipment, enhancing efficiency in daily cleaning tasks.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Assisted team members in prioritizing cleaning schedules during peak hours for optimal service.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
Customer Service Representative
7 Months- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Trained new representatives on company policies and customer service protocols.
- Utilized CRM software to track interactions and ensure accurate follow-up.
- Collaborated with team members to streamline service processes and improve response times.
- Analyzed customer feedback to identify trends and recommend service enhancements.
- Responded to customer requests for products, services, and company information.
Overnight Stocker
2 Years 2 Months- Organized and stocked merchandise to ensure optimal product presentation.
- Maintained inventory accuracy through diligent label checks and shelf replenishment.
- Collaborated with team members to streamline stocking processes for efficiency.
- Assisted in training new staff on safety protocols and operational procedures.
- Executed inventory counts to support accurate stock levels and reporting needs.
- Monitored product expiration dates, ensuring timely removal of outdated items.
Manager
6 Years 5 Months- Oversaw daily operations to ensure compliance with safety and security protocols.
- Developed training programs for staff to enhance performance and operational efficiency.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Implemented cost-saving initiatives that improved budget adherence and resource allocation.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Education
Welding Technician
High School Diploma
Skills
Welding automation
Welding safety
Customer service
Decision-making
Goal setting
Operations management
Shift scheduling
Performance evaluations
Emergency response
Expense tracking
Safety procedures
Inventory management
Certification
- Adult First Aid/CPR/AED Training - 7/29/28
- Welding technician certification - 01/2023
Timeline
Welding Operator
Ellwood Texas Forge Houston
10.2023 - CurrentRead More
Janitor
Walmart
12.2021 - 10.2023Read More
Customer Service Representative
Teleperformance USA
09.2021 - 04.2022Read More
Overnight Stocker
HEB Grocery Store
09.2018 - 11.2020Read More
Manager
Union Supply Commissary Group
04.2012 - 09.2018Read More
Texas Southmost College
Welding Technician
Read More
Harlingen High School
High School Diploma
Read More