Michelle Amar
Louisville,KY
Summary
Highly organized professional with proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organizational success.
Knowledgeable [Desired Position] with background in project coordination and successfully managing multiple tasks simultaneously. Delivered crucial support in organizing events and streamlining processes to enhance operational efficiency. Demonstrated proficiency in communication and problem-solving to improve team collaboration and project outcomes.
Overview
34
34
years of professional experience
Work History
Surveillance Coordinator (GS-12)
Federal Government
07.2014 - Current
- As Surveillance Coordinator for the Louisville Metro Health managing reporting by laboratories and private providers
- Processed 95% of incoming reports with 48 hours of reporting for 50% of the Kentucky state morbidity for reportable STD’s
- Participate in networking with the local Association for Professionals in Infection Control (APIC) group on Public Health issues impacting the Louisville metro area
- Provide data on investigative outcomes routinely to local management that serve to focus resources and serves to populations identified as at risk for STD’s
- Serve as technical adviser on surveillance operations
- Take disciplinary action to address performance issues
Public Health Advisor
Federal Government
09.1991 - Current
Field Operation Manager (GS-12)
Federal Government
06.2009 - 01.2011
- Drafted section of the state Grant for DIS support for Marion County
- Provided daily guidance, analysis, and recommendation on improving the delivery and management STD services
- Provided guidance to staff on two special projects focused on Commercial Sex Workers and Barber Shop screenings
- Participated in weekly meetings to stay informed of changes affecting operations
- Served as program operation expert to the IT staff responsible for modifying Prism Data base
- Managed the issuance and reporting of all newly diagnosed HIV cases interviewed for the state of Indiana
- Served as the expert in drafting protocols and procedures for program operations within STD
- Provided guidance, analysis, and recommendations on improving the delivery and management of STD services
- Served as a consultant to the IT staff assigned to modify Prism database for the state of Indiana to a new database SWIMSS
- Program Development Performance Award March 2010
Field Operations Manager (GS-12)
Federal Government
08.2005 - 06.2009
- Served as the Field Operations Manager providing guidance to Frontline Supervisor’s and DIS field staff on managing the investigations and surveillance operations
- Provide supervision and guidance to two Frontline Supervisors responsible for a staff of 10 Disease Intervention Specialist
- Assigned daily activities of the investigation staff; coordinate with the Region Director and the State STD Program Manager in addressing the needs and personnel issues presented in managing clients processed by Office of Public Health
- Advised Supervisors on managing personnel issues and resolve customer complaints regarding worker performance or services rendered
- Re-established a surveillance operation for Baton Rouge area
- Under my management the STD program in Baton Rouge has taken responsibility for entering data
- Performed quality assurance reviews on data entered by staff bi-weekly
- To address the high ranking of #3 for congenital syphilis in the state of Louisiana in 2005, I drafted a letter to private physicians requesting their assistance in screening prenatal patients in the first and third trimester
- The letter was distributed throughout the Baton Rouge OB/GYN community to establish a working relationship while highlighting emerging health issues affecting the Baton Rouge Community
- Developed a Surveillance Reporting Form to be distributed to private providers reporting STD’ in the Baton Rouge area
Surveillance Coordinator (GS-12)
Federal Government
10.1997 - 08.2005
- Managed nine field investigators responsible for performing case management and clinical activities
- My responsibilities included reviewing case write-ups, disposition of field records, and auditing field investigation activities
- Made recommendations to clinicians, staff, and patients on managing various STD infections in accordance with CDC recommended treatment guidelines
- Trained staff managing various STD infections
- Reorganized the process for managing liaison assignments to improve the flow of information essential to initiating investigation
- Primary source for generating data reports for internal and external partners to the STD Program
- Responsible for doing annual reviews for staff, and training, monitor adherence to policy and procedures for managing patient information
- Served as the expert in drafting protocols and procedures for program operations within STD
Frontline Supervisor (GS-11)
Federal Government
12.1995 - 10.1997
- Developed some key liaison relationship with key healthcare facilities
- Routinely I participated in quality assurance reviews on data entered in by my assigned staff
- Quality assurance reviews included: searches for duplicates, incomplete information, and accuracy of data entered, and duplicate morbidity
- Served in a pivotal role as the liaison responsible for implementing policies and procedures established by upper management to my staff and representing my department to community-based organization involved in patient care
- Managed the daily assignments to the field and reviewed the cases entered in STD
- MIS database for reporting and review
- Reorganized the process for managing liaison assignments to improve the flow of information essential to initiating investigation
Chlamydia Coordinator (GS-9)
Federal Government
01.1995 - 12.1995
- Responsibilities included negotiating with Planned Parenthood the contractual terms for participation and reimbursement for the project
- Managed and analyzed data received from project participants, routinely performed quality assurance audits on data collected, tracked test results and treatment, and initiated partners for investigation
- Met with vendors to negotiate purchases of needed products and services on a routine basis
- Maintained and generated various documents and reports on the progress of the Chlamydia Project on a monthly, quarterly, and annual basis
- Co-drafted the annual continuation grant for the Infertility Prevention Program
- Provided training to newly adopted sights and staff on STD’s management
Training and Education Coordinator (GS-9)
Federal Government
11.1994 - 12.1995
- Provided presentations to private, public, and nonprofit health organizations that were tailored to the audience level of education and knowledge of STD's
- I designed visual and printed material for various presentations held for various groups/organizations
- Taught new hires on the 'Employee Development Guide to STD's, which taught the essentials of each reportable disease and strategies for conducting case management
- I provided orientation to new hired investigators in the field, promoted special events, arranged training for field staff, and organized community outreaches/screenings
Field Investigator (GS 5 to 7)
Federal Government
09.1991 - 11.1994
- Manage assigned cases of STD infection by interviewing patients utilizing open ended questions, conducting field screenings for syphilis and HIV, and confidentially notify exposed partners of the need to be screened for STD’s
- Responsible for meet program standards for disease intervention, documentation, and closure for field records and cases interviewed
- Conducted field screening and participated in focus group discussion for patient infected with HIV
- Worked with private, public, and non-profit health facilities to successfully disseminate vital educational message that promoted proper detection and management of patient infected with STD
Education
Juris Doctorate - Law
University of Baltimore
Baltimore, MDBachelor of Science - Health Care Administration and Planning, Business Administration
Tennessee State University
Nashville, TNSkills
- Microsoft Word
- Excel
- Effective interviewing
- Counseling
- EPIC
- NEDSS
- Next Gen
- Cerna databases
- Multitasking and organization
- Data entry
- Decision-making
- Work Planning and Prioritization
- Relationship building
- MS office
- Customer service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
HybridRemoteImportant To Me
Work-life balancePaid sick leaveWork from home option401k matchPersonal development programsPaid time offCompany CultureTimeline
Surveillance Coordinator (GS-12)
Federal Government
07.2014 - Current
Field Operation Manager (GS-12)
Federal Government
06.2009 - 01.2011
Field Operations Manager (GS-12)
Federal Government
08.2005 - 06.2009
Surveillance Coordinator (GS-12)
Federal Government
10.1997 - 08.2005
Frontline Supervisor (GS-11)
Federal Government
12.1995 - 10.1997
Chlamydia Coordinator (GS-9)
Federal Government
01.1995 - 12.1995
Training and Education Coordinator (GS-9)
Federal Government
11.1994 - 12.1995
Public Health Advisor
Federal Government
09.1991 - Current
Field Investigator (GS 5 to 7)
Federal Government
09.1991 - 11.1994
Bachelor of Science - Health Care Administration and Planning, Business Administration
Tennessee State University
Juris Doctorate - Law
University of Baltimore
Similar Profiles
DALLAS AVENTDALLAS AVENT
Deputy United States Marshal at Federal GovernmentDeputy United States Marshal at Federal Government
Pamela CarterPamela Carter
US ARMY at Federal GovernmentUS ARMY at Federal Government
Jose Rivera IIJose Rivera II
Veterans Service Representative at Federal GovernmentVeterans Service Representative at Federal Government