Michelle Ambrose
Cincinnati,OH
Summary
Experienced artist and online shop owner skilled in digital and traditional illustration and visual design. Successfully established and grown an online business, improving awareness and customer happiness through creative marketing. Expertise in creating engaging content and managing customer relationships.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Artist
Self-employeed
Cincinnati, Ohio
01.2019 - Current
- Produced original artwork in various mediums and styles.
- Designed marketing materials to promote art pieces effectively.
- Managed social media accounts to engage art enthusiasts and build community.
Etsy Shop Owner
Self Employed
Cincinnati, OH
05.2017 - Current
- Processed orders efficiently, ensuring timely shipping and delivery to customers.
- Handled customer service requests, including returns, exchanges, and refunds.
- Filled customer orders by packaging items, or transferring them to manufacturers or third-party distributors.
- Composed images of products using video or still cameras, lighting equipment, and editing software.
- Handled all aspects of business, including accounting, purchasing, and web design.
- Calculated revenue, sales, and expenses using financial accounting or spreadsheet software.
eBay Seller
Self Employed
Cincinnati, OH
01.2016 - Current
- Managed online listings for diverse products on eBay to maximize visibility.
- Developed engaging product descriptions that attracted potential buyers.
- Handled customer inquiries and provided timely responses via the messaging system.
- Packaged and shipped sold items efficiently to ensure safe delivery.
- Resolved disputes and managed returns in compliance with eBay policies.
- Maintained high feedback ratings by quickly addressing customer questions and issues.
Data Entry Clerk
IKON Office Solutions
Blue Ash, Ohio
03.1999 - 03.2001
- Entered data into spreadsheets and databases with high accuracy, ensuring consistency across records.
- Processed invoices and purchase orders for timely entry into company systems.
- Performed data entry from diverse sources, including paper documents, and emails.
- Checked source documents against entered data to uphold accuracy standards.
- Operated office equipment, such as scanners and printers, as needed.
Bookkeeper
Staples
Cincinnati, OH
07.1992 - 09.1996
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Performed month-end closing activities.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Managed financial transactions and recordkeeping with precision, ensuring accuracy in ledgers and accounts.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Education
Bachelor of Arts - Graphic Design And Fine Art
Mount St Joseph University
Delhi, OH08-2003
Skills
- Visual design and illustration
- Content creation
- Photo editing
- Time management
- 10 Key Expertise 13,560 KPH
- Typing 67 WPM
- Detail orientation
- Art fundamentals and composition
- Project design and management
- Print design
- 2D design and graphic arts
- Logo creation and branding
- Adobe Photoshop proficiency
- Microsoft Office Suite expertise
- Color theory and paint mixing
- Watercolor techniques
- Outline drawing and sketching
- Technical illustration skills
- Complex problem solving
- Data entry and bookkeeping with QuickBooks
Certification
- 10 Key Typing Certificate - 13560 KPH With 100% Accuracy
Timeline
Artist
Self-employeed
01.2019 - Current
Etsy Shop Owner
Self Employed
05.2017 - Current
eBay Seller
Self Employed
01.2016 - Current
Data Entry Clerk
IKON Office Solutions
03.1999 - 03.2001
Bookkeeper
Staples
07.1992 - 09.1996
Bachelor of Arts - Graphic Design And Fine Art
Mount St Joseph University