Michelle Anderson
Customer Service
Berne,Indiana
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated in meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
27
27
years of professional experience
1
1
year of post-secondary education
Work History
Stay At Home Parent/Grandparent
Michelle Anderson {self}
Hudson , Florida
06.1999 - 12.2022
- Improved family household with routine life activities such as food budgeting, monthly budgeting of bills and rental payments.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Created plans and communicated deadlines to complete projects on time.
- Identified issues, analyzed information and provided solutions to problems.
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Oversaw day-to-day activities of the family household
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
Dietary Aide
Amberwood Assisted Living Facility
Port Richey, FL
02.1998 - 06.1999
- Served meals to residents in accordance with established schedules and dietary procedures.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reported and documented resident changes in consumption or behaviors.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
- Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
- Arranged tray and or table settings with proper tableware, condiments and tray card.
- Maintained strict levels of cleanliness for tables, floors and prep areas.
- Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
Salad Bar Attendant
Shoney's Restaurant
New Port Richey, FL
09.1996 - 12.1997
- Placed clean plates and utensils at beginning of salad bar for patron self-service.
- Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
- Minimized cross-contamination during preparation and stocking.
- Removed freshly baked bread from oven and sliced up loaves for placement at salad bar.
- Complied with safety standards while handling food and buffet equipment.
- Replenished buffet food when quantities became low.
- Replaced ice at salad bar and checked thermal controls to maintain food at safe temperatures.
- Lifted and carried heavy materials.
- Maintained high personal grooming standards and uniform presentation.
- Used manual or electric appliances to clean, peel, slice and trim foods.
- Maintained composure and work quality while under stress.
- Adhered to procedures in preparing food items.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Opened and Closed down salad bar station
Drive-Thru Cashier
MC Donald's
New Port Richey, FL
02.1997 - 07.1997
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Balanced cash drawer at beginning and close of shift.
- Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
- Interacted professionally through clear communication with customers to promote positive patron experiences.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Resolved problems with orders quickly and offered refund or replacement.
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
Education
GED -
Fred K. Marchman Technical College
New Port Richey, FL 10.2001 - 02.2002
Associate of Science - Medical Assisting
Florida Metropolitan University
Clearwater, FL 10.2001 - 11.2002
Skills
Multitasking Abilities
Teamwork and Collaboration
Time management
Organization skills
Ability to work under pressure
Decision making
Self motivation
Conflict resolution
Leadership
Adaptability
Written and verbal communication
Hobbies
I refurbish furniture and enjoy creating crafts. Exploring mother nature and different places is a passion of mine. Most of all I enjoy being around family and my dogs.
Timeline
GED -
Fred K. Marchman Technical College
10.2001 - 02.2002
Associate of Science - Medical Assisting
Florida Metropolitan University
10.2001 - 11.2002
Stay At Home Parent/Grandparent
Michelle Anderson {self}
06.1999 - 12.2022
Dietary Aide
Amberwood Assisted Living Facility
02.1998 - 06.1999
Drive-Thru Cashier
MC Donald's
02.1997 - 07.1997
Salad Bar Attendant
Shoney's Restaurant
09.1996 - 12.1997