My husband (who is a veteran) & I which have been married for 29 years love to travel with our Rv We are avid jeepers Love the outdoors & meeting new people We also like to go to national events near & far supporting good causes Steve & I enjoy organizing trips with our jeep family & friends We love new adventures!
Michelle Anderson
Crestview
Summary
Dynamic professional with a proven track record in small business operations and client service, notably at Anderson's Cleaning & Restoration. Excelled in relationship building and project management, significantly enhancing customer satisfaction and repeat business. Skilled in business planning and verbal communication, adept at fostering employee engagement and loyalty.
Overview
24
24
years of professional experience
Work History
Owner/Operator/Manager/Insurance Claims Specialist
Anderson's Cleaning & Restoration
10.2001 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Dental Assistant
Dr.E.A.Tillman
09.2000 - 08.2005
- Cleaned and sanitized dental tools and equipment, prepaired treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Education
Certificate of Technical Studies - Cleaning & Restoration
Institute of Inspection, Cleaning And Restoration
Nation Wide10-2001
Dental
Pima Medical Institute
Albuquerque, NM05-1999
High School Diploma -
Northshore High School
Slidell, LA05-1990
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Project Management
- Business Planning
- Project estimating
- Business Management
Interests
Timeline
Owner/Operator/Manager/Insurance Claims Specialist
Anderson's Cleaning & Restoration
10.2001 - Current
Dental Assistant
Dr.E.A.Tillman
09.2000 - 08.2005
Certificate of Technical Studies - Cleaning & Restoration
Institute of Inspection, Cleaning And Restoration
Dental
Pima Medical Institute
High School Diploma -
Northshore High School
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