Michelle Anderson
Retail Cashier/Caretaker/Customer Service Representative
Victorville,CA
Summary
Professional member service specialist with deep expertise in managing member inquiries and resolving issues efficiently. Skilled in communication, problem-solving, and maintaining high standards of customer satisfaction. Dependable and flexible, ensuring smooth operations and positive customer experiences.
Overview
21
21
years of professional experience
Work History
Order Fulfillment Associate/Warehouse Worker
Nordstroms Rack Fulfillment Center
11.2017 - 06.2024
- Reviewed order slips, picked products and staged merchandise to be shipped, pack order items accurately & efficiently.
- Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
Overnight Stocker
Kmart/Sears Holdings
03.2008 - 11.2017
- Process member returns, check inventory, place special orders, process credit card applications and credit card payments.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked designated items on shelves, end caps and displays.
Personal Caretaker
Harold O Witt 11 Special Needs Trust
08.2005 - 03.2008
- Improved clients daily living skills by providing assistance with grooming, dressing, and hygiene tasks, personal care.
- Household chores including dusting, vacuuming, shopping, laundry.
- Transport clients to doctors appointments, VA, errands, and shopping.
Membership Services Representative
Sam's Club
04.2003 - 08.2005
- Processed new memberships and renewals for individuals and small business owners. Update personal information in database.
- Process member returns, cash handling and register operations and procedures, process credit application, and credit card payments,
Education
Associate of Arts - Business Education Technologies
Victor Valley College
Victorville, CA06-2009
High School Diploma -
Somerset High School
Bellflower, CA06-2009
Skills
- Picking, packing, & shipping expertise
- Teamwork and Collaboration
- Multitasking Abilities
- Customer service excellence
- Product and service knowledge
- Cash handling & register operations
- Warehouse Operations following safety protocols
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Order Fulfillment Associate/Warehouse Worker
Nordstroms Rack Fulfillment Center
11.2017 - 06.2024
Overnight Stocker
Kmart/Sears Holdings
03.2008 - 11.2017
Personal Caretaker
Harold O Witt 11 Special Needs Trust
08.2005 - 03.2008
Membership Services Representative
Sam's Club
04.2003 - 08.2005
Associate of Arts - Business Education Technologies
Victor Valley College
High School Diploma -
Somerset High School
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