Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Anderson

Hampton,VA

Summary

Compassionate individual and a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Warwick Forest Assisted Living
11.2017 - Current


  • Managed personal hygiene, feeding, and ambulation as part of daily living activities.
  • Assisted residents in preparing for activities and social programs.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Responde quickly to emergency situationsinvolving sudden illness or injury.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Kept medical supply room and patient rooms stocked with necessary supplies.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Laundry wash and fold. returned and hang for residents clean and available to use.

Cashier

Panda express
09.2017 - 09.2018

Cash money

  • Cleaning
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Greeted customers and answered any questions they had about the store's products and services.

Dishwasher

Chopping

Team Leader

7-11 Wheeler Dealer
01.2014 - 09.2018
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
  • Maintained daily inventory to facilitate successful material distribution.
  • Championed the adoption of new technologies to improve team productivity and service delivery.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Offered training and support to keep team members motivated and working toward objectives.

Prep Team

Chick Fil A
03.2017 - 09.2017

• Salad preperation.

• Making Fresh Lemon Juice, cutting and prepping vegetables and fruits available.

• maintain cleanliness as always.

Team Member

Auntie Annes pretzels
06.2016 - 09.2016
  • Addressed customer needs, responding to specific requests.
  • Monitored expiration dates on food items for freshness assurance.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Housekeeping Aide

Raseel Medical Hospital
02.2005 - 02.2013

Bathroom cleanining

  • Office cleaning

Stalls cleaning

Hallways cleaning

Trash pickup

Sweeping

Laundry wash and fold. Clean and available to use.

  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Transported soiled linens from guest rooms to laundry area for cleaning.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Used cleaning chemicals following proper guidelines.
  • Cleaned and sanitized bathrooms, including toilets, sinks and showers and bathtubs.
  • Replenished bathroom amenities such as soap, shampoo and conditioner.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.

Education

Associate of Science - Certified Nursing Assistant

Tidewater Medical Training
Hampton Virginia
06-2017

Bachelor of Science - Office Administration

Philippine Christian University
Manila Philippines
06-2005

Skills

  • Patient/ resident focused care
  • Documenting behaviors
  • Compassionate worker
  • Companionship and emotional support
  • Defendable and trustworthy
  • Teamwork and time management

Certification

*Employee of the month 2023*



Langley Air force Base volunteer

( 2015 )

Timeline

Certified Nursing Assistant

Warwick Forest Assisted Living
11.2017 - Current

Cashier

Panda express
09.2017 - 09.2018

Prep Team

Chick Fil A
03.2017 - 09.2017

Team Member

Auntie Annes pretzels
06.2016 - 09.2016

Team Leader

7-11 Wheeler Dealer
01.2014 - 09.2018

Housekeeping Aide

Raseel Medical Hospital
02.2005 - 02.2013

Associate of Science - Certified Nursing Assistant

Tidewater Medical Training

Bachelor of Science - Office Administration

Philippine Christian University