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Michelle Archer
Schertz,TX
Summary
Detail-oriented personal assistant with a strong work ethic and exceptional multitasking abilities. Successfully managed household tasks, schedules, and communications, streamlining operations to improve efficiency and support family needs.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2027
2027
years of professional experience
Work History
Personal Assistant
Family Based Care
Schertz, TX
02.2024 - 03.2026
- Coordinated schedules and appointments for family members, ensuring efficient time management.
- Managed correspondence and communications, prioritizing urgent matters effectively.
- Organized household tasks and errands, streamlining daily operations for improved efficiency.
- Assisted in budgeting and expense tracking, maintaining accurate financial records.
- Researched services and resources, providing families with relevant information and support options.
- Collaborated with service providers to ensure timely delivery of essential care services.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Kept detailed track of household and maintenance inventory and schedules.
Front Desk Agent
La Quinta Inn & Suites In
Schertz, TX
2016 - 04.2018
- Greeted and registered guests, ensuring a welcoming experience.
- Managed reservations using property management system, optimizing occupancy rates.
- Handled guest inquiries and complaints, providing timely resolutions to enhance satisfaction.
- Coordinated with housekeeping to maintain room availability and cleanliness standards.
- Processed check-ins and check-outs efficiently, maintaining accurate billing information.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
- Increased customer loyalty with exceptional communication skills and personalized service.
- Supported sales efforts through upselling rooms, amenities, or special packages when appropriate.
- Coordinated with housekeeping and maintenance to ensure rooms met hotel standards.
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Education
Northeast Lakeview College
Universal City, TXSkills
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
- Dedicated team player
- Commitment to quality and service
- Professional and mature
Interests
Timeline
Personal Assistant
Family Based Care
02.2024 - 03.2026
Front Desk Agent
La Quinta Inn & Suites In
2016 - 04.2018
Northeast Lakeview College