Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Michelle A Schmidt

Apollo,PA

Summary

Experienced Office Manager/Administrative Assistant with over 15 years of office work experience. Confident in excelling in the Director of Transportation/Business Office Assistant position at Kiski Area School District. Strong commitment to customer service and confidentiality, along with independent work ethic and organizational skills. Valuable asset to the Department. Previous experience on Kiski Area School Board and as an Administrative Assistant has prepared me for this role. Eager to showcase hardworking abilities and collaborative mindset in person. Please feel free to reach out via phone or email at your convenience.

Overview

29
29
years of professional experience

Work History

Administrative Assistant

Kiski Area School District
12.2023 - Current
  • Maintains confidentiality of sensitive information.
  • Promotes a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Enhances office environment, organizing spaces for better workflow and efficiency.
  • Liaison between parents, teachers and principal to maintain effective lines of communication and get tasks accomplished
  • In charge of all incoming and outgoing mail.
  • Answers multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Enters all information regarding attendance in Skyward to maintain accurate student records. (Early dismissals, late arrivals and absences)
  • Maintains inventory of office supplies and place orders while being conscientious of budget restrictions.

Director of Operations/ Administrative Assistant/ Office Manager

Northwestern Mutual
01.2013 - 01.2024
  • Scheduled and confirmed client appointments
  • Prepared client specific sales collateral used to facilitate presentations
  • Completed and submitted applications for new life insurance and investment purchases
  • Provided ongoing customer support for clients through the underwriting process
  • Established customer relationships that are maintained through ongoing interactions to optimize the account performance and resolve issues
  • Handled sensitive client information with integrity and confidentiality
  • Serviced client accounts to provide great customer service and a comfortable environment to show them they are valued as clients
  • Detail-oriented and organized to run the office effectively with good time management
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.

Board member/ Vice President/ President

Kiski Area School District Board of Directors
12.2015 - 10.2023
  • Set district policy and direction
  • Analyzed yearly budget (64m), approved spending and tracked outcomes
  • Assisted in personnel matters from hiring to firing and contract negotiations handling very confidential information with respect.
  • Instrumental in leading the Personnel committee in hiring a new Superintendent
  • Created, reviewed and updated the districts state Comprehensive plan
  • Chaired committees from legislation, buildings and grounds, finance and community relations
  • Lead Board member participating in school safety committee that brings stakeholders to the table to discuss security needs
  • Active in the community to listen to the needs of my constituents
  • Fostered collaboration among board members, promoting open communication and shared decisionmaking.
  • Reviewed financial reports, budgets, and audit results to monitor the organization''s fiscal health.

Securities Lending Advisor

Mellon Financial Corporation / Global Securities Lending
11.2000 - 02.2007
  • Responsible for the execution of recalls for high risk client transactions on all securities lending accounts
  • Acted as the point of contact for trading desk and internal associates, in order to maintain and strengthen assigned account relationships for daily deadlines to be met.
  • Followed strict time deadlines and government regulations for assigned tasks.
  • Fund Valuation Services – Team Leader/ Cash Recon Supervisor
  • Supervised a team of account managers who reconciled cash and trade activity between custodian banks and the client
  • Responsible for the review of recons to ensure accuracy and audit compliance
  • Handled all client issues regarding information provided through fund valuations
  • Attended conference calls with clients to discuss needs for additional needs
  • Conducted yearly performance evaluations
  • Trained new associates on the back-office accounting and recon principals

Assistant Branch Manager

Parkvale Bank, Pittsburgh, Pennsylvania
03.1998 - 11.2000
  • Responsible for all office goals including loan, deposit, and cross-selling figures
  • Licensed to sell life insurance and fixed annuities
  • Designated Office Mentor which carried the responsibility of new hire training and employee development
  • Office sales volumes continued to increase; Improved in overall ranking from number 29 in 1998 to number 8 in 1999
  • Worked with business clients to develop and solidify their banking relationship
  • Conducted weekly sales meetings with staff to review progress towards sales goals
  • Conducted yearly performance evaluations

Assistant Manager II

Mellon Bank, McMurray, Pennsylvania
09.1996 - 03.1998
  • Resolved customer issues in a fair manner while maintaining corporate integrity
  • Designated as Loan Coordinator, which carried the responsibility of ensuring that all loans assigned to the store close in a timely manner
  • Participated in the training of new associates
  • Produced the staff schedules and various other weekly and monthly reports
  • Sales and Service Representative
  • Proactively sold a wide array of banking products through cross-selling techniques, telephone prospecting and in-store prospecting
  • Ranked in the Top 10 within the Pittsburgh district regarding the sale of loans and deposit products
  • Member of the Million Dollar Club: booked $1,100,000 in loans during 1997
  • Promoted alternative banking methods such as PC Banking, Video Banking, and Telephone Banking
  • Processed transactions on customers’ accounts

Education

Bachelor of Science - Psychology

University of Pittsburgh
Pittsburgh, Pennsylvania

Skills

  • Experienced with industry-specific software applications
  • Skilled at using various social media channels

Timeline

Administrative Assistant

Kiski Area School District
12.2023 - Current

Board member/ Vice President/ President

Kiski Area School District Board of Directors
12.2015 - 10.2023

Director of Operations/ Administrative Assistant/ Office Manager

Northwestern Mutual
01.2013 - 01.2024

Securities Lending Advisor

Mellon Financial Corporation / Global Securities Lending
11.2000 - 02.2007

Assistant Branch Manager

Parkvale Bank, Pittsburgh, Pennsylvania
03.1998 - 11.2000

Assistant Manager II

Mellon Bank, McMurray, Pennsylvania
09.1996 - 03.1998

Bachelor of Science - Psychology

University of Pittsburgh

Similar Profiles

CREATE PROFILE
Michelle A Schmidt