Michelle Aubuchon
LA PORTE,IN
Summary
Hardworking employee enthusiastic about learning Water Filtration field inside and out. Willing to get required certifications for water treatment to learn new responsibilities and pursue opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Obtaining and maintaining a job by demonstrating work ethic, communication skills while complying with company rules and policies.
Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
Overview
33
33
years of professional experience
Work History
Operations Manager
Shoretime Vacations
03.2023 - Current
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed getting 16 plus rooms cleaned quickly and efficiently daily for guest check ins
Front Desk Supervisor
Beachwalk Vacation Rentals
03.2019 - 03.2023
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer inquiries promptly.
- Streamlined check-in and check-out processes for improved guest experience and reduced waiting times.
- Assisted in increasing room occupancy rates by proactively upselling available rooms and services to potential guests.
- Maintained high level of professionalism, ensuring all staff followed hotel policies and procedures consistently.
Assistant Manage
Walmart
06.1991 - 06.2015
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
Associate of Science - Business Management
Indiana Wesleyan University
Marion, IN06.2009
Skills
- Business Planning
- Customer Service
- Maintenance Planning
- Workflow Optimization
- Process Improvement
Timeline
Operations Manager
Shoretime Vacations
03.2023 - Current
Front Desk Supervisor
Beachwalk Vacation Rentals
03.2019 - 03.2023
Assistant Manage
Walmart
06.1991 - 06.2015
Associate of Science - Business Management
Indiana Wesleyan University