Michelle Avants
Newton,KS
Summary
Reliable Medical Support professional with five years of experience in a clinical environment. Expertly assist with office operations and physician support by gathering patient information, vital signs, and other pertinent information. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant and Phlebotomist
Health Ministries Clinic
02.2022 - Current
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed EKGs and other tests based on patient presentation in the office.
- Organized daily work based on collection priority.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Contributed educational and clinical expertise to help optimize training courses and boost new employee retention.
Registered Medical Assistant
ARCK
10.2020 - 10.2021
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Server, Certified Trainer, Bartender, and Hostess
Olive Garden - Darden Restaurants
06.2006 - 07.2019
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
LPN - Healthcare
WSU Tech
Wichita, KS12-2025
Registered Medical Assistant - Healthcare
Wichita Technical Institute
Wichita, KS10-2020
GED -
Wichita Area Technical College
Wichita, KS06-2003
Skills
- Privacy and confidentiality
- Needs assessments
- Anatomy and physiology
- Vital sign monitoring
- HIPAA compliance
- Clinical documentation
- Immunization administration
- First aid and CPR
- Blood collection
- Venipuncture and capillary puncture
- Proper labeling
- Sample and specimen collection
- Medical terminology
Certification
- Certified Phlebotomist Technologist (CPT)
- BLS
Timeline
Registered Medical Assistant and Phlebotomist
Health Ministries Clinic
02.2022 - Current
Registered Medical Assistant
ARCK
10.2020 - 10.2021
Server, Certified Trainer, Bartender, and Hostess
Olive Garden - Darden Restaurants
06.2006 - 07.2019
LPN - Healthcare
WSU Tech
Registered Medical Assistant - Healthcare
Wichita Technical Institute
GED -
Wichita Area Technical College
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