Dynamic Registered Medical Assistant with extensive experience at Health Ministries Clinic, excelling in patient care coordination and clinical documentation. Proven ability to enhance patient outcomes through effective education and compassionate support. Skilled in blood collection and venipuncture, while fostering strong relationships with patients and staff to ensure a positive healthcare environment.
Hi, I’m
Michelle Avants
Newton,KS
Summary
Overview
7
years of professional experience
1
Certification
Work History
Health Ministries Clinic
Registered Medical Assistant
02.2022 - Current
Job overview
- Called and faxed pharmacies to submit prescriptions and refills.
- Taught patients about medications, procedures, and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared and administered medications and immunizations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Oriented and trained new staff on proper procedures and policies.
- Completed EKGs and other tests based on patient presentation in office.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples in accordance with laboratory protocols and regulations.
Arthritis and Rheumatology Clinic of Kansas
Registered Medical Assistant
10.2020 - 10.2021
Job overview
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Marriott
Senior Elite Customer Service Represenative
05.2018 - 09.2021
Job overview
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize customer needs.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer account discrepancies and concerns.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Wichita Area Technical CollegeWichita, KS
LPN from Nursing
12-2025
University Overview
- 3.5 GPA
Skills
- Privacy and confidentiality
- Medical terminology
- Patient care coordination
- Clinical documentation
- First aid and CPR
- Blood collection
- Venipuncture
- Sample labeling
Certification
- Certified Phlebotomist, Health Ministries Clinic - Current Employer
Timeline
Registered Medical Assistant
Health Ministries Clinic
02.2022 - Current
Registered Medical Assistant
Arthritis and Rheumatology Clinic of Kansas
10.2020 - 10.2021
Senior Elite Customer Service Represenative
Marriott
05.2018 - 09.2021
Wichita Area Technical College
LPN from Nursing
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