Summary
Overview
Work History
Education
Skills
Timeline
Generic

MICHELLE AVILA

Santa Clarita,Ca.

Summary

Account Receivable Representative performs account receivable duties to ensure timely and accurate collections of payments, daily reconciliation of cash and accurate reporting. Resolve problems with various costumers including employers, insurance companies, TPAs and labs. Process rebills and composes correspondence to costumers. Monitor rebills for open balances and takes the appropriate action. Resolves employer issues when necessary, such as misapplied or missing payments.

Overview

20
20
years of professional experience

Work History

AR REPRESENTATIVE

CONCENTRA
05.2022 - Current
  • Account Receivable Representative performs accounts receivable duties to ensure timely and accurate collections of payments, daily reconciliation of cash and accurate reporting
  • Resolve problems with various costumers including employers, insurance companies, TPAs and labs
  • Process rebills and composes correspondence to costumers
  • Monitor and review account aging reports to ensure timely collection
  • Prepares and distributes periodic reports on A/R and past due accounts for management and clients
  • Monitor rebills for open balances and takes the appropriate action
  • Resolves Employer Issues when necessary, such as misapplied or missing payments.

DENTAL FRONT OFFICE

AKEMI DENTAL SPECIALISTS
01.2018 - 02.2020
  • Welcomed patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members
  • Scheduled appointments for the dentist, optimized patient satisfaction, provider time and most effective use of examining and treatment rooms
  • Prepared a daily schedule of examinations for each provider
  • Scrubbed patient charts in EMR system, inserted new patient record forms, and actively communicated with provider concerning referrals to orthodontists and outside dental specialists
  • Assisted ill or distraught patients as necessary
  • Telephoned taxis or family members when necessary for transportation
  • Maintains reception area in a neat and orderly condition
  • Assists patients with insurance papers and billing questions
  • Opens and sorts office mail
  • Delivers outgoing mail to the post office at end of day.

COUNTY COURT CLERK

SAN FERNANDO SUPERIOR COURT
01.2008 - 05.2010
  • Reviewed, processed, routed and filed records; retrieved legal documents using various filing systems; responded to inquiries made in-person and over the telephone; answered questions pertaining to regulation requirements of documents; utilized computer terminals to perform record researches and data entry; assembling legal papers and case files; filed motions and other legal papers; distributed mail and delivering legal papers; typing forms, memoranda, correspondence and notices.

MEDICAL BILLING SPECIALIST

OMNICARE
10.2004 - 11.2006
  • Ensured patient information is accurate and complete
  • Requested any missing patient information
  • Reviewed referrals and authorizations
  • Confirmed patient benefits and insurance
  • Followed all regulations and guidelines set by Medicare, state programs, and HMO/PPO
  • Transfered insurance claims and billing data to billing software
  • Developed and maintain a tracking system of incoming and late payments
  • Monitored and date late payments
  • Responded to questions and complaints from patients or insurance companies
  • File and maintain organized documentation of all billing and record
  • Follow set billing processes and procedures
  • Work with personal information and maintain patient confidentiality.

MEDICAL ASSISTANT

DR. SALVACTION (PRIVATE PRACTICE)
02.2005 - 05.2000
  • Welcomed patients by greeting them, in person or on the telephone
  • Answered referral inquiries
  • Prepared patients for the health care visit by directing and accompanying them to the examining room, provided examination gowns and drapes, helped them to position themselves for the examination and treatment
  • Arranged examining room instruments, supplies and equipment for all procedures being performed by physician
  • Verified patient information by interviewing patient, reviewed and recorded medical history
  • Confirmed purpose of visit and treatment
  • Supported patient care delivery by helping providers during examinations, prepared laboratory specimens, performed basic laboratory tests on the premises
  • Performed wound care on critical care patients and applied dressing changes
  • Administered medications and vaccines for both children and adults
  • Authorized drug refills as directed, telephoned prescriptions to the pharmacy
  • Prepared and performed electrocardiograms
  • Educated patients by providing medication and diet information.

Education

PHLEBOTOMY TECH 1 -

C&S HEALTH EDUCATION SERVICES
01.2013

MEDICAL ASSISTANT -

UNITED EDUCATION INSTITUTE
01.1999

HIGH SCHOOL DIPLOMA -

SAN FERNANDO HIGH SCHOOL
01.1996

Skills

  • Microsoft Office XP
  • Ability to Multitask
  • Data Entry 25wpm
  • Team Player
  • Media Relations
  • Creative vision
  • Creative Direction
  • Problem-solving abilities

Timeline

AR REPRESENTATIVE

CONCENTRA
05.2022 - Current

DENTAL FRONT OFFICE

AKEMI DENTAL SPECIALISTS
01.2018 - 02.2020

COUNTY COURT CLERK

SAN FERNANDO SUPERIOR COURT
01.2008 - 05.2010

MEDICAL ASSISTANT

DR. SALVACTION (PRIVATE PRACTICE)
02.2005 - 05.2000

MEDICAL BILLING SPECIALIST

OMNICARE
10.2004 - 11.2006

PHLEBOTOMY TECH 1 -

C&S HEALTH EDUCATION SERVICES

MEDICAL ASSISTANT -

UNITED EDUCATION INSTITUTE

HIGH SCHOOL DIPLOMA -

SAN FERNANDO HIGH SCHOOL

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