MICHELLE AYLING
Seabeck
Overview
14
14
years of professional experience
Work History
Pet Stylist
Petco
01.2012 - 01.2020
- Enhanced customer satisfaction by providing personalized grooming services tailored to each pet’s needs and preferences.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
- Troubleshot behavioral issues during grooming sessions, ensuring a positive experience for both pets and their owners.
- Educated pet owners on proper grooming techniques and at-home care, promoting healthier pets and reduced need for professional intervention.
- Selected appropriate shampoos and conditioners for various coat and skin types by discussing concerns, sensitivities and allergies with pet owners.
- Maintained a clean and safe working environment for both pets and staff, reducing the risk of injuries or accidents.
- Balanced multiple appointments simultaneously without compromising attention to detail or customer satisfaction levels.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Pet Stylist
Camp Union PetLodge
01.2020 - Current
- Enhanced customer satisfaction by providing personalized grooming services tailored to each pet’s needs and preferences.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
- Used Kennel Connection to maintain animal behavior, health and care records.
- Troubleshot behavioral issues during grooming sessions, ensuring a positive experience for both pets and their owners.
- Educated pet owners on proper grooming techniques and at-home care, promoting healthier pets and reduced need for professional intervention.
- Groomed 46 dogs per week, using various tools such as sheers, nail clippers, blades, brushes and de-matting and de-shedding combs.
- Selected appropriate shampoos and conditioners for various coat and skin types by discussing concerns, sensitivities and allergies with pet owners.
- Maintained a clean and safe working environment for both pets and staff, reducing the risk of injuries or accidents.
- Gained trust of pets through gentle handling techniques, minimizing stress during grooming appointments.
- Built strong client relationships through excellent communication and customer service skills, leading to increased repeat business.
- Balanced multiple appointments simultaneously without compromising attention to detail or customer satisfaction levels.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Education
GED -
Everett Community College
01.2006
Pet Stylist Certificate - undefined
Petco
01.2013
Barkleigh Pet First Aid & CPR -
Northwest Pet Expo
04.2024
Hair & Skin 101 -
Northwest Pet Expo
04.2024
AKC S.A.F.E. Groomer -
AKC Online
03.2024
Puppy Handling 101 -
Northwest Pet Expo
03.2022
Skills
- Maintaining Client Records
- Appointment Scheduling
- Nail Trimming
- Paw Pad Care
- Sanitation Procedures
- Basic accounting
- Customer Service
- Dependable and Responsible
- Equipment Disinfection
- Human and Animal Safety
- Animal Grooming
- Tick Removal
- Animal behavior
LANGUAGES
English
Timeline
Pet Stylist
Camp Union PetLodge
01.2020 - Current
Pet Stylist
Petco
01.2012 - 01.2020
Pet Stylist Certificate - undefined
Petco
GED -
Everett Community College
Barkleigh Pet First Aid & CPR -
Northwest Pet Expo
Hair & Skin 101 -
Northwest Pet Expo
AKC S.A.F.E. Groomer -
AKC Online
Puppy Handling 101 -
Northwest Pet Expo