Hi, I’m
Michelle Bahena
Las Cruces ,NM
Summary
Dynamic and results-driven professional with experience at Saputo Cheese USA Inc., excelling in plant operations and equipment monitoring. Proven ability to enhance safety protocols and streamline processes through effective communication and problem-solving. Recognized for adaptability and teamwork, contributing to improved operational efficiency and quality assurance in fast-paced environments.
Overview
8
years of professional experience
Work History
Saputo Cheese USA Inc.
Relief Operator
09.2023 - Current
Job overview
- Reduced downtime for maintenance by conducting routine inspections and addressing potential issues proactively.
- Supported continuous improvement initiatives by recommending changes in procedures or equipment based on data analysis and observation.
- Maintained detailed records of operational activities, ensuring accurate documentation for compliance purposes and future reference.
- Performed thorough pre-start checks to ensure that machinery was ready for safe operation during scheduled shifts.
- Collaborated with team members to troubleshoot and resolve complex operational issues, minimizing disruptions to production schedules.
- Promptly reported any incidents or anomalies that could impact production targets or compromise worker safety to appropriate authorities.
- Coordinated closely with other departments such as maintenance and quality control to address any concerns or opportunities for improvement.
- Provided backup coverage during periods of staff absence or increased workload demands, demonstrating adaptability and flexibility within the role of Relief Operator.
- Assisted in training new relief operators, sharing valuable knowledge and best practices for efficient operations.
- Provided on-the-job training to newly hired workers and team members.
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
Border Servant Corps
Guest Services
04.2021 - 08.2023
Job overview
- Operated and proficiently navigated computer hardware and software applications and performed accurate data entry to optimize guest services.
- Strengthened communication with other departments to streamline guest services and provide seamless transitions between areas.
- Collaborated with team members to ensure seamless coordination of guest services across departments.
La Comercial
Sales Associate
07.2017 - 04.2020
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Cultural ColosioCiudad Juárez Chihuahua
from Accounting
05.2020
Skills
- Safety protocols compliance
- Stress tolerance
- System troubleshooting
- Efficient communication
- Plant operations
- Equipment monitoring
- Cross-training
- Teamwork and collaboration
- Customer service
- Problem-solving
- Hand and power tools
- Efficient multitasking
- Machine operation
- Heavy lifting
- Warehouse operations
- Flexible schedule
Languages
Spanish
Native or Bilingual
Timeline
Relief Operator
Saputo Cheese USA Inc.
09.2023 - Current
Guest Services
Border Servant Corps
04.2021 - 08.2023
Sales Associate
La Comercial
07.2017 - 04.2020
Cultural Colosio
from Accounting
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