Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Baker

Wellington,CO

Summary

Compassionate individual committed to enhancing patient experiences through effective collaboration and detailed planning of personalized care. Skilled at staying calm and productive in emergency situations. Extensive understanding of mental health patients and treatments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
22
years of professional experience
1
1
Certification

Work History

CNA/Medication Aide (PRN)

HCA Healthcare
04.2022 - Current
  • · Supported continuity of care by effectively communicating patient updates during shift handoffs with fellow CNAs and nursing staff members.
  • · Demonstrated flexibility and adaptability by transitioning between various units within the hospital based on fluctuating staffing needs.
  • · Promoted a positive environment for patients, family members, and staff through effective communication and active listening skills.
  • · Improved patient care by providing consistent and compassionate assistance in ADL's
  • · Interacts with other disciplines to promote, encourage and assist patients to various activities of interest to the patient
  • · Reports any non-working or unsafe equipment or facility fixtures to maintenance
  • · Uses all required safety equipment appropriately, gait belt, goggles, lifts, transfer boards, etc.
  • · Wound/skin care
  • · Restraints, Email, SCD/Plexi machines, Hill Rom Specialty beds, Infection control, Blood Bank, Fall Prevention, and Quantros Reporting.

Psychiatric Nursing Assistant

Denver Springs
04.2022 - 03.2025
  • Demonstrated adaptability by adjusting quickly to changes in patient needs or staffing levels within a fast-paced locked psychiatric environment.
  • Maintained a clean, safe, and therapeutic environment by adhering to proper infection control practices and following established safety protocols.
  • Conducted patient intake interviews, gathering vital information on medical history, current symptoms, and potential triggers for psychiatric episodes.
  • Help to facilitate group therapy sessions for patients, fostering open dialogue and constructive feedback among peers.
  • Collaborated closely with psychiatrists, therapists, social workers, and other healthcare professionals for comprehensive patient care planning and execution.
  • Coordinated effectively with family members to ensure they were well-informed about their loved one's progress throughout treatment processes.
  • Participated in peer review processes to continually improve the quality of care provided within the psychiatric nursing assistant role.
  • Educated patients on mental health coping strategies, equipping them with tools for successful management of their conditions outside of the clinical setting.
  • Provided crisis intervention services when necessary, de-escalating volatile situations while prioritizing patient safety at all times.

Psychiatric CNA

Mesa Vista Via MAXIM
04.2018 - 04.2022
  • Performed intake triage, vitals and assisted patients with mental health screenings.
  • Maintained patient rooms by making beds, sweeping units, and wiping down surfaces.
  • Assisted staff members during emergency situations while maintaining professionalism and observational skills.
  • Enhanced patient stays by creating and maintaining visual calendar of social, recreational and education activities.
  • Worked with mentally ill patients to provide emotional support and closely monitor potentially dangerous changes to behavior.
  • Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
  • Collaborated with facility psychiatrists to determine effectiveness of treatment and developed new treatment plans.
  • Resolved problems, improved operations and provided exceptional service.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Travel CNA

Cowboy Home Care
05.2003 - 03.2022
  • Demonstrated strong clinical skills in various settings, including hospitals, rehabilitation centers, long-term care facilities, and private homes.
  • Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
  • Promoted overall wellbeing by assisting patients with daily living activities such as bathing, grooming, dressing, feeding, and mobility support.
  • Maintained accurate and detailed documentation of patient information, ensuring compliance with facility policies and regulations.
  • Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
  • Enhanced patient experience by providing compassionate and attentive care during travel assignments.
  • Displayed cultural sensitivity while working with diverse populations across various geographic locations throughout the US.

Education

Associate of Science - Nursing

Joyce University
Draper, UT
08-2025

Skills

  • Multitasking abilities
  • Critical thinking
  • Teamwork
  • Interpersonal Communication
  • Self-motivated professional
  • Organization and Time management
  • Computer skills/ POC/EPIC/WELL SKY
  • Training & Development
  • Cultural awareness
  • Written Communication
  • Collaboration
  • Patient evaluations
  • Progress monitoring
  • Patient Care
  • Crisis Intervention
  • Patient Safety
  • Emotional Support
  • Conflict resolution techniques

Certification

  • CMA - Certified Medication Aide-MAA.0000237
  • CNA - Certified Nurse Assistant- NA.00770861
  • NHA - Licensed Nursing Home Administrator MT-LIC-6664
  • 40-ALF Course CHDPHE Approved
  • BLS CPR First Aide, ACLS, PALS
  • CO Notary Public

Timeline

CNA/Medication Aide (PRN)

HCA Healthcare
04.2022 - Current

Psychiatric Nursing Assistant

Denver Springs
04.2022 - 03.2025

Psychiatric CNA

Mesa Vista Via MAXIM
04.2018 - 04.2022

Travel CNA

Cowboy Home Care
05.2003 - 03.2022

Associate of Science - Nursing

Joyce University

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Michelle Baker