Trade Specialist V
Medical University Of South Carolina
09 2022 - 04 2024
Hi, I’m
Michelle Ballard
Elgin,SC
Summary
Skilled profesional with a goal of demonstrating success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Work History
Medical University Of South CarolinaCharleston, South Carolina
Trade Specialist V
09 2022 - 04 2024
Job overview
- Plans, supervises and assigns work to trades crews engaged in activities that involve one or more trades, such as arboriculture, mechanics, carpentry, welding, masonry, electricity, welding, heating, venting and air conditioning (HVAC), plumbing and boiler operation.
- Provides on-the-job training for trades personnel. Makes recommendations on the repair, replacement and maintenance of buildings and equipment.
- Plan, organizes, schedules, monitors and evaluates trades activities. Assists in the compilation of data; prepares correspondence, reports, summaries and budgets.
- Performs high level trades skills in the maintenance and repair of university and hospital facilities and equipment.
Edible ArrangementsCharleston
Branch Manager
12 2021 - 10 2022
Job overview
- Assessed employee performance and developed improvement plans.
- Engaged employees in business processes with positive motivational techniques.
- Maintained friendly and professional customer interactions.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Generated financial and operational reports to assist management with business strategy.
- Consulted customers to boost product sales and services.
- Implemented service improvements to enhance sales cycle.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
The Maids of CharlestonHanahan
Branch Manager
12 2019 - 11 2021
Job overview
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Implemented service improvements to enhance sales cycle.
- Resolved various issues impacting sales management and business operations.
Key Logistic Solutions Charleston, SC
Logistics Specialist
04 2020 - 12 2021
Job overview
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Provided training and development opportunities for employees within the logistics department, fostering a culture of growth and continuous learning.
- Enhanced customer satisfaction by proactively resolving shipping issues and providing timely updates on order status.
South Point Darby Hanahan SC
Property Manager
12 2016 - 02 2020
Job overview
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Communicated effectively with owners, residents, and on-site associates.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Sumner PropertiesCharleston SC
Property Manager
01 2008 - 11 2016
Job overview
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Administered operations to handle needs of more than 100 tenants across 40 property units.
Education
Trident Technical College
from Business Management
Skills
- Facility Managment
- Business development expertise
- Customer Service
- Relationship building and management
- Proficient in MS Office
- Staff Management
- Verbal/written communication
Accomplishments
- Repeatedly received recognition from superiors for excellence in service.
- Supervised team of 15+ staff members.
- Increased monthly revenue 90% through implementation of strategic initiatives.
- Awarded Customer service excelence
Timeline
Branch Manager
Edible Arrangements
12 2021 - 10 2022
Branch Manager
The Maids of Charleston
12 2019 - 11 2021
Logistics Specialist
Key Logistic Solutions
04 2020 - 12 2021
Property Manager
South Point Darby
12 2016 - 02 2020
Property Manager
Sumner Properties
01 2008 - 11 2016
Trident Technical College
from Business Management