Pedran Duncan
Jonesboro,GA
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational and communication skills. Handles multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Clerk
US Cold Storage
01.2018 - Current
- Interacts with customers by phone, and in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintains filing system and organized customer documents for easy retrieval of information.
- Verifies transactions, product orders and shipping dates and enters information into databases and reports.
- Produces high-quality communications for internal and external use.
- Fosters operational efficiency and compliance with company policies through effective coordination of office activities.
Forklift Operator
US Cold Storage
05.2016 - 01.2018
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
Clerk
CSM Bakery
06.2012 - 05.2016
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
Forklift Operator
CSM Bakery
04.2007 - 06.2012
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded materials and goods at designated locations for best project availability.
- Removed orders from storage, wrapped, and staged for shipments.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Unloaded materials and goods at designated locations for best project availability.
- Removed orders from storage, wrapped, and staged for shipments.
Education
High School Diploma -
Shiloh High School
Snellville, GA06.1993
Skills
- Information Confidentiality
- Records Preparation
- Instruction
- Business Correspondence
- Update Records
- Driver Communications
- Supply Tracking
- Microsoft Access
- ADP Workforce Now
- Telephone Etiquette
- Customer Satisfaction
- Google Docs
- Pulling Requests
- Copying and Scanning
- Peer Relationships
Timeline
Clerk
US Cold Storage
01.2018 - Current
Forklift Operator
US Cold Storage
05.2016 - 01.2018
Clerk
CSM Bakery
06.2012 - 05.2016
Forklift Operator
CSM Bakery
04.2007 - 06.2012
High School Diploma -
Shiloh High School