Michelle Banga
HOBART,Indiana
Overview
17
17
years of professional experience
Work History
Operating Nurse Supervisor
Merrillville Plaza Surgery Center
11.2006 - 09.2023
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Reduced medication errors by conducting thorough staff training sessions and promoting open communication among team members.
- Improved patient satisfaction scores through the development of personalized care plans and consistent followup.
- Streamlined nursing unit operations by effectively managing staff schedules, assignments, and workload distribution.
- Increased staff retention rates by fostering a supportive work environment and providing opportunities for professional growth.
- Maintained compliance with regulatory standards through diligent monitoring and prompt resolution of identified issues.
- Promoted a culture of safety by consistently enforcing infection control measures, proper medication administration techniques, and adherence to facility policies.
- Served as a role model for nursing excellence, demonstrating exceptional clinical skills, critical thinking abilities, and compassionate patient care at all times.
- Navigated challenging situations involving patients'' families or interdepartmental conflicts with diplomacy and professionalism while maintaining focus on delivering optimal patient care outcomes.
- Developed strong relationships with medical providers which facilitated improved collaboration between nurses and physicians resulted in more effective treatment strategies being implemented swiftly.
- Assisted with caring for specific patients by utilizing excellent clinical skills and judgment.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Worked at least 10 hours per month as floor nurse to maintain clinical proficiency. Also, my skill set gave me the ability to fill into nursing needs in other nursing area.
- Communicated with patients, ensuring that medical information was kept private.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Ordered all pharmacy supplies and kept check on inventory levels.
Education
Certified Basic Life Support
American Heart Association, CurrentCertified Advanced Cardiac Life Support
American Heart Association, CurrentAssociate of Science - Registered Nursing
Purdue University Calumet
Hammond, IN05.1985
Skills
- Meeting Leadership
- Superior Nursing Services
- Process Improvements
- Meeting Oversight
Timeline
Operating Nurse Supervisor
Merrillville Plaza Surgery Center
11.2006 - 09.2023
Certified Basic Life Support
Certified Advanced Cardiac Life Support
Associate of Science - Registered Nursing
Purdue University Calumet
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