MICHELLE BARAHONA
SI,NY
Summary
Experienced healthcare professional with 18 years of industry knowledge seeking a challenging and rewarding position to further enhance skills. Administrative Supervisor who successfully plans, organizes, and directs all staff and providers, while overseeing daily office operations. Effectively implements policies and procedures, motivates employees, and provides excellent customer service to patients. Known for dependability, possesses strong communication and time management abilities. Excels in managing office supplies, organizing correspondence, and maintaining effective communication with multiple departments. Skilled in transcribing minutes, managing calendars, and filtering emails with a methodical and detail-oriented approach.
Overview
18
18
years of professional experience
Work History
Administrative Supervisor
Healthcare Associates a Division of Orlin & Cohen
06.2015 - 11.2023
- Assisted in overseeing the daily operations and general management of the employees in varies departments to ensure maximum efficient
- Organized daily work objectives, delegated and made sure each employees goals were achieved for the day
- Created staff schedules according to the needs of our doctors and patients
- Made EMR template changes for the provider schedules
- Worked in conjunction with physicians, staff and administration to provide the best possible patient experience, ensuring that patient care was of upmost priority
- Created and maintained an on-call schedule for the doctors whom were making rounds in the hospitals
- Generated weekly reports on division metrics to make sure all goals were being met
- Identified, analyzed and resolved operational issues within a team of managers, supervisors and administration
- Maintained compliance with governmental regulations and industry requirements
- Performs other duties as assigned by the clinical director or administrations in a timely fashion
Credentialed Trainer
Northwell
04.2022 - 11.2023
- Trained by Senior Northwell Team on Soarian Financials EMR and Athena billing applications
- Credentialed to train any new onboarded employees on these systems
- Assisted in the onboarding process making sure all newly hired employees have had proper training in all systems used by the organization
- Initialed the process for all employees who completed their training to be provisioned with credentials to use all systems
Front Desk / Medical Assistant
01.2013 - 06.2015
- Check in patients on an EMR as they arrived for their appointments
- Checking all demographic and insurance information
- Verify insurance information including referrals
- Taking and posting of copays and or any other payments due at time of appointment
- Preparing patient for the doctor visit
- Maintaining an open communication with the doctor about their patient
- Taking and entering vitals into the EMR
- Helping the patient upon check out after the doctor’s visit
- Scheduling appointments and making sure the patient understands the next steps in their care as per the doctor’s instructions
Medical Records Supervisor
06.2010 - 01.2013
- Assisted in overseeing the daily operations of the Medical Records Department
- Making sure all requests were being handled in a timely manner
- Overseeing the overall work of the employee’s
- Knowledgeable of HIPAA regulations
- General Understanding of the Medical Records Compliance Guidelines
- Working Closely with law firms on their requests of patient’s medical information
Medical Records Coordinator
07.2005 - 06.2010
- Coping of Medical records for patients, insurance companies, law offices
- Faxing or mailing out invoices to outside facilities requesting copies of patient records
- Filing of paper charts
- Filing of Xray and MRI Films
- Helping in the start of a 'paperless' medical practice by scanning in all paper charts into an electronic EMR
- Helping in changing our form of coping records from paper to coping on CD
- Knowledgeable of HIPAA Regulations
- General understanding of the Medical Records Compliance Guidelines
Education
Computer IT and Communications -
Borough of Manhattan Community College
01.2005
Computer programming and networking -
Brookly College of Technology
01.2003
College NOW program - Business Administration
New Dorp High School
01.2001
Skills
- Bilingual: English and Spanish
- Office Management
- Operations Management
- Employee Supervision
- Training and coaching
- Task Delegation
- Workflow Planning, Implementation and Management
- Scheduling and calendar management
- Excellent and Effective Communication Skills
- Organizational Skills
- MS Office Suite
Timeline
Credentialed Trainer
Northwell
04.2022 - 11.2023
Administrative Supervisor
Healthcare Associates a Division of Orlin & Cohen
06.2015 - 11.2023
Front Desk / Medical Assistant
01.2013 - 06.2015
Medical Records Supervisor
06.2010 - 01.2013
Medical Records Coordinator
07.2005 - 06.2010
Computer programming and networking -
Brookly College of Technology
College NOW program - Business Administration
New Dorp High School
Computer IT and Communications -
Borough of Manhattan Community College
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