Michelle Barcelo

• Assisted guests with checkout processes to ensure seamless transactions and positive shopping experiences.
• Operated POS systems efficiently, processing payments and issuing receipts accurately.
• Maintained clean and organized checkout areas, enhancing customer satisfaction and store presentation.
• Collaborated with team members to address customer inquiries and resolve issues promptly.

• Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
• Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
• Maintained cleanliness and organization of workstations and equipment.
• Provided exceptional customer service, ensuring a positive shopping experience.
• Managed cash register operations and processed transactions efficiently.
• Collaborated with team members to meet peak service demands during busy hours.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Maintained regular and consistent attendance and punctuality.
• Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
• Maintained clean and organized workspace, ensuring welcoming environment for customers.
• Elevated customer loyalty by using strong communication skills

• Prepared and served high-quality beverages to customers.
• Maintained cleanliness and organization of workstations and equipment.
• Provided exceptional customer service, ensuring a positive shopping experience.
• Managed cash register operations and processed transactions efficiently.
• Collaborated with team members to meet peak service demands during busy hours.
• Monitored inventory levels and restocked supplies as needed to ensure availability.
• Implemented best practices for food safety and hygiene standards in daily operations.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Controlled line and crowd with quick, efficient service.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Maintained regular and consistent attendance and punctuality.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Made and served brand-specific café beverages with focus on speed, quality and consistency.
• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Assisted in inventory management to maintain adequate stock levels and reduce wastage.
• Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
• Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
• Increased repeat business by providing exceptional customer service and building rapport with patrons.
• Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
• Cultivated positive and inviting caf�� atmosphere, encouraging repeat business and word-of-mouth referrals.
• Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
• Maintained clean and organized workspace, ensuring welcoming environment for customers.

Worked in the managers office taking calls from guests who were interested in large party events that included 100 guests at times. Helping them put together a menu for their party that would satisfy their desires.

Greeted and served guests with a smile, memorizing orders and following through in a timely manner in order to give the best dining experience possible. Followed through with periodical check ups to make sure guests experience was a great one. I also trained new servers in the fashion of being the best they can be at creating a great dining experience for each and every guest.