Michelle Barge
Summary
Personable and dedicated to customer service with extensive experience in customer satisfaction in any industry. I'm a Solid team player with upbeat, positive attitude and proven skill in establishing positve rapport with clients. I'm Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic passion for building good work relationships, cultivating partnerships and growing businesses.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
Refurbishing technician
Curry medical
Franklin
10.2023 - 04.2024
- Inspected and tested refurbished medical equipment for functionality and safety.
- Disassembled devices to replace faulty components and ensure compliance.
- Collaborated with team members to streamline refurbishment workflows and processes.
- Ensured compliance with safety regulations when handling hazardous materials or chemicals.
- Maintained an organized inventory of spare parts for quick access during repair operations.
- Disposed of obsolete items in accordance with environmental protection guidelines.
- Troubleshot system errors and identified solutions using diagnostic tools and techniques.
Laborer
InWater Pools
Cranberry Township
02.2012 - 05.2017
- Operated tools for pool installation and maintenance tasks.
- Assisted in preparing job sites for new pool installations.
- Collaborated with team members to ensure project timelines were met.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Worked with team members to ensure efficient workflow throughout the day.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
Restoration Foreman
Burnette pools
Cortland
05.2010 - 05.2013
- Supervised daily operations of pool installation projects.
- Coordinated with team members to ensure timely project completion.
- Trained new staff on safety protocols and installation techniques.
- Managed inventory of tools and materials for projects.
- Communicated with clients to address concerns and provide updates.
- Inspected tools, materials, and equipment to ensure quality standards were met.
- Assessed work area conditions for potential hazards or risks.
- Viewed and checked job equipment to determine maintenance requirements.
- Communicated with employees to demonstrate high standards and mitigate issues.
Deli meat slicer
Publix
Springhill
05.2009 - 12.2010
- Sliced various cuts of meat to customer specifications and satisfaction.
- Maintained cleanliness and organization of meat preparation area and equipment.
- Operated slicing machines safely, following all operational protocols.
- Assisted customers with meat selections, providing product information and recommendations.
- Collaborated with team members to optimize workflow during peak hours.
- Collected discarded trimmings from slicing operations for disposal or further processing.
- Kept track of inventory levels for all products related to slicing operations.
Casheir
Tractor Supply Company
Columbia
07.2005 - 01.2007
- Processed customer transactions efficiently and accurately at a retail location.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Maintained cleanliness and organization of the checkout area and store displays.
- Handled cash, credit, and electronic payments while ensuring security protocols.
- Collaborated with team members to restock merchandise on sales floor regularly.
- Resolved customer complaints professionally to ensure satisfaction and loyalty.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Groundskeeper
Grams Tree Trip
Butler
05.2005 - 07.2005
- Maintained landscaping through regular mowing, trimming, and weeding tasks.
- Assisted in tree care by watering, fertilizing, and monitoring plant health.
- Operated grounds maintenance equipment to ensure efficient work completion.
- Cleared debris from pathways and common areas to maintain a clean environment.
- Reported issues or concerns regarding grounds conditions to supervisors promptly.
- Mowed lawns and trimmed grass around sidewalks, flower beds and walls.
- Used heavy equipment, mowers and trimmers safely to prevent accidents.
Grocery Store Cashier
IGA Supermarket
Newcastle
11.2003 - 07.2004
- Operated cash register and processed customer transactions efficiently.
- Assisted customers in locating products and answering inquiries promptly.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Stocked shelves and replenished merchandise to enhance product availability.
- Handled cash, credit, and electronic payments with accuracy and care.
- Balanced cash drawer at the end of shift according to store policy.
- Handled customer complaints professionally and referred them to managers when necessary.
- Bagged groceries for customers after they have paid for their purchases.
Education
Associates of Administration Assistance - Medical Informatics
Ultimate Medical Academy
Clearwater, FL 06.2015 - 06.2017
Shenango High School
New Castle , PASkills
- Quality assurance
- Inventory management
- Team collaboration
- Workflow optimization
- Client communication
- Problem solving
- Attention to detail
- Time management
- Customer support
- Safety procedures
- Critical thinking
Accomplishments
1. Completed and graduated from the MRT program in 2023.
2. Graduated the from The Oak Cottage in 2024.
Timeline
Refurbishing technician
Curry medical
10.2023 - 04.2024
Associates of Administration Assistance - Medical Informatics
Ultimate Medical Academy
06.2015 - 06.2017
Laborer
InWater Pools
02.2012 - 05.2017
Restoration Foreman
Burnette pools
05.2010 - 05.2013
Deli meat slicer
Publix
05.2009 - 12.2010
Casheir
Tractor Supply Company
07.2005 - 01.2007
Groundskeeper
Grams Tree Trip
05.2005 - 07.2005
Grocery Store Cashier
IGA Supermarket
11.2003 - 07.2004
Shenango High School