Michelle Barnes
Anaheim,CA
Summary
Motivated professional with several years of experience providing administrative support to various office environments. Skilled in managing schedules, handling correspondence, and maintaining records with precision. Dedicated and adaptable with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Foster Love
Brea, CA
06.2024 - Current
- Serve as the primary point of contact for incoming inquiries, directing calls and emails to the appropriate departments to ensure timely responses.
- Oversee the procurement of office, warehouse, merch, and kitchen supplies.
- Managing inventory levels and ensuring all necessary resources are available.
- Assist with budget tracking, data entry, processing expense reports, and ensuring financial accuracy for departmental expenditures.
- Support new employee onboarding processes, ensuring seamless integration into company operations, and fostering an inclusive work environment.
- Promote team morale by organizing employee recognition efforts, celebrations, and engagement activities.
- Maintain office equipment by coordinating servicing and repairs, as needed, to ensure uninterrupted operations.
- Collaborate with kitchen staff to develop and implement a weekly meal plan, ensuring dietary accommodations, and efficiency in meal preparation.
Admission Service Representative II
UMass Global
Aliso Viejo, CA
01.2020 - 05.2024
- Processed applications for admission, ensuring all required documents, including transcripts and supplemental materials, were accurately received and recorded.
- Assisted in determining student eligibility for admission by verifying residency status, coursework completion, and additional eligibility requirements.
- Collaborated with the admissions team to resolve discrepancies in application records, making necessary corrections.
- Provided customer service by guiding prospective students through the admissions process, answering inquiries, and troubleshooting issues related to application submission.
- Trained new administrative service representatives on FERPA regulations, document handling, professional communication, and university policies.
- Managed and tracked transcripts, resumes, recommendations, and admission status updates using Salesforce and other tracking systems.
- Attended and actively participated in training workshops, departmental meetings, and interdepartmental collaborative events to stay current with best practices in admissions.
Administrative Assistant
CHL Packaging
Santa Fe Springs, CA
12.2018 - 01.2020
- Scheduled and coordinated transportation logistics for daily shipments, ensuring timely and accurate delivery of materials.
- Verified and cross-referenced shipping documents, including bills of lading, invoices, and packing lists, to minimize discrepancies and ensure order accuracy.
- Supervised and monitored material flow, ensuring efficient tracking of shipments, and compliance with warehouse storage requirements.
- Collaborated with internal teams, including warehouse staff, and customer service representatives, to maintain smooth supply chain operations.
- Worked closely with payroll personnel to ensure the accurate transfer of employee time data, supporting payroll processing and employee compensation accuracy.
Administrative and Personal Assistant
Fox in the Box
Fullerton , CA
02.2017 - 12.2018
- Handled customer inquiries, and provided exceptional service.
- Designed promotional materials, and managed social media platforms.
- Organized schedules, ensuring operational efficiency.
- Assisted in database management and project coordination.
- Worked in a fast-paced environment, managing multiple tasks and deadlines efficiently.
Education
Associate of Arts - Arts & Human Expression
Fullerton College
Fullerton, CA05-2016
Skills
- Salesforce
- Clerical support
- Teams
- Microsoft Word
- Microsoft Excel
- PowerPoint
- Data entry
- Ellucian Banner
- Perceptive content
- Slack
- Asana
- Customer service
- Zoho
Timeline
Administrative Assistant
Foster Love
06.2024 - Current
Admission Service Representative II
UMass Global
01.2020 - 05.2024
Administrative Assistant
CHL Packaging
12.2018 - 01.2020
Administrative and Personal Assistant
Fox in the Box
02.2017 - 12.2018
Associate of Arts - Arts & Human Expression
Fullerton College
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