Michelle Barr
West Union
Summary
Detail-oriented with a strong background in healthcare support and customer service. Ability to manage administrative tasks, maintain accurate records, and provide exceptional service in fast-paced environments. Highly motivated to take on new challenges. Seeking a clerical specialist position at Adams County Department of Job and Family Services to implement strong work ethic and clerical skills.
Overview
22
22
years of professional experience
Work History
PCA / Personal Care Assistant
Mercy Health Clermont Hospital
Batavia
03.2018 - 04.2018
- Supported patients in daily living activities, enhancing comfort and well-being through bathing, transferring, feeding, repositioning, and maintaining cleanliness while monitoring blood glucose levels and vital signs, providing both in-person and telesitting support.
- Supported nursing staff by providing hands-on assistance with patient care in a hospital setting.
- Monitored and documented vital signs and changes in patient conditions.
- Maintained cleanliness and safety of patient rooms and common areas.
STNA / State Tested Nursing Assistant
Adams County Manor
West Union
12.2015 - 05.2016
- Assisted residents with activities of daily living, including bathing, taking vital signs, ambulating, and repositioning to enhance comfort and safety.
- Monitored vital signs and reported changes to nursing staff.
- Reported any changes in the patient's condition to the nurse on duty.
- Documented resident progress and care routines accurately.
- Followed infection control protocols to ensure resident safety.
- Maintained a clean and safe environment for residents.
PCA / Personal Care Assistant
Mercy Health Clermont Hospital
Batavia
01.2015 - 11.2015
- Supported patients in daily activities, including bathing, transferring, feeding, repositioning, and monitoring blood glucose levels and vitals, enhancing their comfort and well-being.
- Monitored vital signs and reported changes to healthcare providers promptly.
- Assisted nursing staff with daily patient care activities and personal hygiene.
- Maintained cleanliness and safety of patient rooms and common areas.
STNA / Home Health Aide
ODJFS – Bureau of Long-Term Care Services and Support
Columbus
08.2011 - 03.2014
- Accompanied clients to doctors' offices and on other trips outside the home, providing transportation, assistance, and companionship.
- Provided emotional support and comfort to patients.
- Maintained cleanliness and prepared meals to enhance patient well-being.
- Followed HIPAA regulations to maintain confidentiality of patient information.
Medical Assistant / Aide
Adams County Ohio Valley Schools
West Union
12.2001 - 09.2003
- Administered medication to children according to physician's instructions, delivering precise dosage, route, and timing for effective treatment.
- Provided support during routine health screenings and assessments for students.
- Updated and organized vaccination records for students to ensure compliance with health regulations.
Receptionist
Kirker Insurance
West Union
05.1999 - 11.2000
- Greeted clients and visitors at the front desk, ensuring a warm and professional atmosphere.
- Managed incoming calls, relayed messages, and directed inquiries to appropriate departments to enhance communication flow.
- Executed clerical tasks, including filing, photocopying, transcribing, and faxing documents, to support office operations.
- Processed payments and updated accounts, ensuring accurate balance records for efficient financial tracking.
CSR / Customer Service Representative
The First State Bank of Adams County
West Union
01.1996 - 05.1999
- Collected deposits or payments and arranged for billing.
- Processed cash transactions accurately, adhering to banking policies.
- Utilized banking software to manage customer accounts accurately.
- Worked with team members to improve customer service workflows.
- Delivered exceptional customer service to promote customer satisfaction.
Education
Occupational Therapy Assistant - Associate of Applied Science
Shawnee State University
Portsmouth, Ohio05-2021
Nursing / Nursing Assistant -
Maysville Community College
Maysville, Kentucky06-2009
Medical Assistant -
Institute of Medical & Dental Technology
Cincinnati, Ohio05-2001
Diploma -
West Union High School
West Union, Ohio05-1993
Skills
- Attention to detail
- Effective communication
- Team collaboration
- Strong work ethic
- Health record management
- Patient support
- Customer Service Excellence
- Computer Proficiency
References
- Melinda Stroup, 4890 Brier Ridge Rd, West Union, OH, 45693, 937-779-2328
- Susan Lee, 2697 Pumpkin Ridge Rd, West Union, OH, 45693, 937-217-9336
- Daniel Koenig, 207 Apple St., Mt. Orab, OH, 45154, 513-801-9024
Timeline
PCA / Personal Care Assistant
Mercy Health Clermont Hospital
03.2018 - 04.2018
STNA / State Tested Nursing Assistant
Adams County Manor
12.2015 - 05.2016
PCA / Personal Care Assistant
Mercy Health Clermont Hospital
01.2015 - 11.2015
STNA / Home Health Aide
ODJFS – Bureau of Long-Term Care Services and Support
08.2011 - 03.2014
Medical Assistant / Aide
Adams County Ohio Valley Schools
12.2001 - 09.2003
Receptionist
Kirker Insurance
05.1999 - 11.2000
CSR / Customer Service Representative
The First State Bank of Adams County
01.1996 - 05.1999
Occupational Therapy Assistant - Associate of Applied Science
Shawnee State University
Nursing / Nursing Assistant -
Maysville Community College
Medical Assistant -
Institute of Medical & Dental Technology
Diploma -
West Union High School